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FireFox Add-ons tab wont load and addons web page is blocked


I just installed FireFox onto a brand new hard drive, when I open firefox and click add-ons the addon tab will not load it just tells me when its connected to the internet the tab will appear but it is connected, also when I go to the addon web page it is blocked a picture comes up of a yellow background with a black 'stick' man with two options get me out of here or add exception i added an exception but then the page just loads wrong.

Additional System Details

This happened

Every time Firefox opened

This started when...


Installed Plug-ins

  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.4.1 for Mozilla browsers
  • Shockwave Flash 11.2 r202


  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

Hasan 477 solutions 5600 answers

You probably have Malware installed on your system. See this article:

After making sure that you are not infected anymore, you can install add-ons and themes as you like. This is the add-ons web link -> https://addons.mozilla.org/en-US/firefox/

Check and tell if its working.

Question owner

I just put in this hard drive, I also can open that page but its just a bunch of links down the left side. I have almost nothing installed so I doubt its malware.

Hasan 477 solutions 5600 answers

See the top section of this article -> Fix problems with websites like Facebook, YouTube and webmail

Also see this article -> Websites look wrong or appear differently than they should

Check and tell if its working.