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The Adobe Flash plugin keeps crashing on Firefox 12.0

Posted

The Adobe Flash plugin keeps crashing on Firefox 12.0, and my Plugin Check link in Addons Manager directs to https://www.mozilla.com/en/404 .

Is this a hack attempt? Is Firefox 3.6 safer than the release channel?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Next Generation Java Plug-in 1.6.0_32 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • npFFApi
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.4.634
  • 5.0.61118.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

Application Basics
Name
Firefox
Version
12.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0
Profile Directory
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.0.3
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Flagfox
4.1.14
true
{1018e4d6-728f-4b20-ad56-37578a4de76b}
Hide My Ass Proxy Extension
1.2.6
true
extension@hidemyass.com
IDM CC
7.3.19
true
mozilla_cc@internetdownloadmanager.com
Java Console
6.0.32
true
{CAFEEFAC-0016-0000-0032-ABCDEFFEDCBA}
KeyScrambler
2.9.1.0
true
keyscrambler@qfx.software.corporation
LastPass
1.90.6
true
support@lastpass.com
WOT
20120302
true
{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}
ZoneAlarm Security Engine
1.5.380.0
false
{FFB96CC1-7EB3-449D-B827-DB661701C6BB}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.enabled
false
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
665600
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://mail.yahoo.com
browser.startup.homepage_override.buildID
20120420145725
browser.startup.homepage_override.mstone
rv:12.0
browser.tabs.loadInBackground
false
extensions.lastAppVersion
12.0
gfx.direct2d.disabled
true
layers.acceleration.disabled
true
network.cookie.lifetimePolicy
2
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1335586630
places.history.expiration.transient_current_max_pages
104858
privacy.cpd.offlineApps
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce 6200
Vendor ID
0x10de
Device ID
0x0221
Adapter RAM
512
Adapter Drivers
nvd3dumx,nvd3dum
Driver Version
8.17.12.9610
Driver Date
2-29-2012
Direct2D Enabled
false
DirectWrite Enabled
false (6.1.7601.17776)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce 6200 ) -- OpenGL ES 2.0 (ANGLE 1.0.0.963)
GPU Accelerated Windows
0

Matt_G
  • Administrator
  • Moderator
380 solutions 1848 answers

Hey FFForever,

It looks like the redirect for the plugin checker just isn't working. It's still going to a Mozilla site, so I'd assume it's safe. You can hit the url directly at:

http://www.mozilla.org/en-US/plugincheck/

Hopefully this helps!

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

Helpful Reply

The plugin check URL still points to the mozilla.com domain and the link on that server no longer redirects to the mozilla.org domain and that causes to get an error page.

You can set the String pref plugins.update.url to https://www.mozilla.org/%LOCALE%/plugincheck/ on the about:config page.

Modified by cor-el

Helpful Reply

Thankss, but it sounds a bit complicated for me. Maybe I can just reinstall FF?

~And would switching back to FF 3.6 (or whatever the latest Official release is), rather than being on the new Release Channel be safer than FF 12?

Modified by FFForever

Question owner

Thanks for the info.