Recent answers to Ask.com and Firefox home page redirect search issuehttps://support.mozilla.org/en-US/questions/9267412012-05-04T13:38:47-07:00I went to add/remove programs. Ask.com wasn't listed under the 'A' section in the list but under th2012-05-04T13:38:47-07:00sgotts500https://support.mozilla.org/en-US/questions/926741#answer-330791<p>I went to add/remove programs. <strong><a href="http://Ask.com" rel="nofollow">Ask.com</a> wasn't listed under the 'A' section in the list but under the name of the program it was installed with.</strong> This was my initial problem as <strong>all solutions pointed toward removing the Ask program in 'add/remove programs' but I couldn't find it straight away.</strong> Once I removed the program for the toolbar the URL issue went away however the Firefox search issue remained. This is a nasty little program which wants to hang around even when it's been removed from the program list.
</p><p>As per the link Cor-el provided 'about:config' allows you to access the inner workings of Firefox. First off I typed in <a href="http://Ask.com" rel="nofollow">Ask.com</a> to list all occurances of it within Firefox.
</p><p>I didn't know what the list meant but it allowed me to find out that <a href="http://Ask.com" rel="nofollow">Ask.com</a> was indeed upto something in Firefox
</p><p>Having removed the <a href="http://Ask.com" rel="nofollow">Ask.com</a> program I still had the issue of the search redirect in Firefox. I went back to about:config to search again for <a href="http://Ask.com" rel="nofollow">Ask.com</a> and found the two entries listed in the first post. I posted my question on here and so far with Cor-el's help the issue is resolved.
</p><p>Other replies to this problem advised typing ask and/or <a href="http://ask.com" rel="nofollow">ask.com</a> in the bar to find the offending entries. Unfortunately there are lots of instances of ask within normal entries such T<strong>ask</strong> or 'browser.helperApps.never<strong>Ask</strong>.openFile'.
</p>The location bar is the address bar on the Navigation Toolbar where you type the address (URL) of a 2012-05-04T12:47:27-07:00cor-elhttps://support.mozilla.org/en-US/questions/926741#answer-330783<p>The location bar is the address bar on the Navigation Toolbar where you type the address (URL) of a web page to go to.
</p>
<ul><li><a href="http://kb.mozillazine.org/about:config" rel="nofollow">http://kb.mozillazine.org/about:config</a>
</li></ul>I've just posted two questions about the same problem.
I've tried uninstalling the Ask toolbar.
How 2012-05-04T12:33:31-07:00qstn1https://support.mozilla.org/en-US/questions/926741#answer-330781<p>I've just posted two questions about the same problem.
I've tried uninstalling the Ask toolbar.
How do I uninstall the <a href="http://Ask.com" rel="nofollow">Ask.com</a> file from the control panel, sgotts500 (or anybody else)?
How do I fix the URL search result that returns <a href="http://Ask.com" rel="nofollow">Ask.com</a>, sgotts500 (or anybody else)?
How do I find the location bar to open the about:config page as cor-el has just suggested?
</p>You're welcome.
A program or maybe a Firefox extension seems to have changed the about:home settings2012-05-04T08:27:21-07:00cor-elhttps://support.mozilla.org/en-US/questions/926741#answer-330731<p>You're welcome.
</p><p>A program or maybe a Firefox extension seems to have changed the about:home settings that are stored in the chromeappsstore.sqlite file in the Firefox Profile Folder to use <a href="http://Ask.com" rel="nofollow">Ask.com</a> for searches.<br>
The above posted steps have reset the search engine to the default and hopefully that stays.
</p>Thank you cor-el. Problem seems to be fixed. Would you be able to explain what I've changed and ho2012-05-04T06:57:54-07:00sgotts500https://support.mozilla.org/en-US/questions/926741#answer-330709<p>Thank you cor-el. Problem seems to be fixed. Would you be able to explain what I've changed and how the fix worked its magic?
</p>You can also reset the browser.startup.homepage_override.mstone pref via the right-click context men2012-05-04T06:44:00-07:00cor-elhttps://support.mozilla.org/en-US/questions/926741#answer-330703<p>You can also reset the browser.startup.homepage_override.mstone pref via the right-click context menu to the default on the about:config page and close and restart Firefox to restore the about:home page to its default.
</p>
<ul><li> Open the <b>about:config</b> page via the location bar
</li><li> Type in the Filter bar: mstone
</li><li> Right-click the browser.startup.homepage_override.mstone line and select: Reset
</li><li> Close and restart Firefox
</li></ul>
<p>If that didn't help then delete the delete the chromeappsstore.sqlite file in the Firefox Profile Folder and repeat the above.
</p>thank you.
I've tried it but I still have the same redirect issue
excuse my ignorance I've never use2012-05-04T06:43:08-07:00sgotts500https://support.mozilla.org/en-US/questions/926741#answer-330702<p>thank you.
I've tried it but I still have the same redirect issue
</p><p>excuse my ignorance I've never used scratch pad before. Do I copy the whole script as shown? .
</p>Irritating, isn't it? The solution is posted in this thread (about halfway through Matt_G's post): h2012-05-04T06:27:34-07:00jscher2000https://support.mozilla.org/en-US/questions/926741#answer-330697<p>Irritating, isn't it? The solution is posted in this thread (about halfway through Matt_G's post): <a href="https://support.mozilla.org/en-US/questions/926461" rel="nofollow">how to make firefox 12 homepage search using google | Firefox Support Forum | Firefox Help</a>. Any luck?
</p>