Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Firefox not updating automatically


Although Firefox Helo informed me that my version was up to date and my options are set for auto updating, I found last week as a result of a specific website no longer that I had not been updated since 9.02 although the latest version is 12 which I have now manually installed.

How do I ensure I am automatically updated in future?

Additional System Details

This happened

Every time Firefox opened

This started when...

Since version 9.02

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • Google Update
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • IE Tab plugin
  • 4.1.10111.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • GEPlugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers


  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1166 solutions 6653 answers

Click the Firefox button, then go to Options.Then advanced, then update. Make sure Firefox is set to update automatically.

Sometimes the updater gets corrupted, which could be what happened in your case. Reinstalling Firefox should fix that (and you already reinstalled) so you should be good.

Question owner

Thanks for the advice

I did this before I posted this morning and it was OK but as you say the setting may well have become corrupted while I was still running 9.02.

I posted the my query because I don't want it to happen again but there doesn't seem to be any reason why it should

Thanks again for the prompt reply