X
Tap here to go to the mobile version of the site.

Support Forum

PDF Not Opening

Posted

Hi,

I am having problems with PDF files opening in web sites. They just come up blank. I have tried to re install the plug in/ programs etc. Ever since the update in Firefox i can not see these.

I am working on a Mac with OS X 10.7.3

Hi, I am having problems with PDF files opening in web sites. They just come up blank. I have tried to re install the plug in/ programs etc. Ever since the update in Firefox i can not see these. I am working on a Mac with OS X 10.7.3

Additional System Details

Sites Affected

http://

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.3
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Office Live Update v1.0
  • Version 2.3.2.3851
  • Google Talk Plugin Video Accelerator version:0.1.44.11
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • 20-20 Technologies - 20-20 3D Viewer for IKEA v5.0.7.0
  • RealPlayer Plugin
  • 20-20 Technologies - 20-20 3D Viewer v5.0.4.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • 4.0.50917.0
  • iPhoto6
  • DivX Browser Plug-In: Plays DivX video in your browser!
  • DivX Content Upload Plug-In: Uploads DivX video in your browser!
  • Yahoo! Installer Plug-in provides application installation support

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

jscher2000
  • Top 10 Contributor
8684 solutions 70998 answers

Helpful Reply

Common question here. The usual solution is to disable the Adobe plugin:

If using a Mac, go to the Firefox Plugins and disable the Adobe Acrobat NPAPI Plug-in, Version 10.1.3. This is a recent plugin update, and as soon as it was installed I noticed that PDFs wouldn't download.

Location: [Menu] Tools/Add-Ons/Plugins

https://support.mozilla.org/en-US/questions/775819

Common question here. The usual solution is to disable the Adobe plugin: ''If using a Mac, go to the Firefox Plugins and disable the Adobe Acrobat NPAPI Plug-in, Version 10.1.3. This is a recent plugin update, and as soon as it was installed I noticed that PDFs wouldn't download.'' ''Location: [Menu] Tools/Add-Ons/Plugins '' https://support.mozilla.org/en-US/questions/775819