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Does Firefox 12.0 work with Norton Identity Safe?

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I recently updated to Firefox 12.0 and wanted to take advantage of Norton offering for free their Identity Safe app. I am running Mac OSX 10.7.3 and when it took me to the mac app store, it uploaded the extension in my Firefox ribbon on the top, but when I click on it, it opens in Safari. Is it not compatible yet with Firefox?

Chosen solution

The norton site says that it is compatible with firefox https://identitysafe.norton.com/, however, I can't find what version it works with. I would try to contact norton to find out the exact version numbers it works with.

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Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6634 answers

Chosen Solution

The norton site says that it is compatible with firefox https://identitysafe.norton.com/, however, I can't find what version it works with. I would try to contact norton to find out the exact version numbers it works with.

dlints 0 solutions 1 answers

Identity safe DOES work with Firefox 12 - as I just found accidentally, I'm pretty sure that all you need to do is change from the NAvigation Bar setting to the Menu Bar setting under "View>ToolBArs>Nav etc Every time a new firefox rev had been released and Identity Safe wasn't coming up, all I needed to do was restart my computer. This time, that wasn't necessary. THank you Mozilla!

James
  • Top 25 Contributor
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437 solutions 3146 answers

It is Norton that makes it compatible with a Firefox version, not the other way.

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-12-Support-for-Norton-Toolbar/td-p/706329

ThinkClearly 0 solutions 1 answers

Helpful Reply

After you run "Live Updates" from the PC Security Section contained in the Norton Security Suite, do the following:

1. Click on "Tools" --- 2. Click on "Add-ons" --- 3. Click on "Extensions" --- 4. Click on "Enable" to the right of the "Norton Tool Bar 2011.7.7.5" --- 5. Click on "Enable" to the right of the "Symantec Intrusion Prevention 10.1.1.8-4" ---- Then restart your system if needed.