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Firefox 12 says its incompatible with the Norton toolbar. Any solutions?

Posted

Is anyone aware of a fix to restore my Norton toolbar on Firefox 12?

Is anyone aware of a fix to restore my Norton toolbar on Firefox 12?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
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  • 4.1.10111.0
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Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

James
  • Top 25 Contributor
  • Moderator
640 solutions 4793 answers

Chosen Solution

Actually the message says the Norton toolbar version you have is incompatible with Firefox 12.0. http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-12-Support-for-Norton-Toolbar/td-p/704071 http://community.norton.com/t5/Norton-360/Firefox-12-Support-for-Norton-Toolbar/td-p/704079

Modified by James

Swarnava Sengupta 480 solutions 3192 answers

from Firefox 10, thirdparty addon are disable by default.

  • go to Firefox/Tools>Add-ons>Extension (CTRL+SHIFT+A), make sure all Norton extension are enable?
from Firefox 10, thirdparty addon are disable by default. * go to Firefox/Tools>Add-ons>Extension (CTRL+SHIFT+A), make sure all Norton extension are enable?
Matt_G
  • Administrator
  • Moderator
365 solutions 1859 answers

So from reading the links James provided it sounds like if you update your other Norton software your toolbar will be compatible as well. Can anyone confirm this? We still seem to be getting reports of this issue even though it sounds like Norton has addressed it.

So from reading the links James provided it sounds like if you update your other Norton software your toolbar will be compatible as well. Can anyone confirm this? We still seem to be getting reports of this issue even though it sounds like Norton has addressed it.
Swarnava Sengupta 480 solutions 3192 answers

Yes Matt all symantec products are compatible ith Firefox 12 currently

Yes Matt all symantec products are compatible ith Firefox 12 currently
spamtank 0 solutions 2 answers

I just received a Symantec update earlier this week, and that's when my Norton Toolbar went away. I uninstalled and reinstalled norton to no avail. 5/10/12

I just received a Symantec update earlier this week, and that's when my Norton Toolbar went away. I uninstalled and reinstalled norton to no avail. 5/10/12
Hasan 469 solutions 5600 answers

Go through the links James provided in his first reply.

Also see this -> http://community.norton.com/t5/Norton-Internet-Security-Norton/Product-Update-19-7-for-Norton-Internet-Security-2012-and-Norton/td-p/703501

Check and tell if its working.

Go through the links '''James''' provided in his first reply. Also see this -> http://community.norton.com/t5/Norton-Internet-Security-Norton/Product-Update-19-7-for-Norton-Internet-Security-2012-and-Norton/td-p/703501 Check and tell if its working.
spamtank 0 solutions 2 answers

After uninstalling Norton, apparently, I didn't run live update enough times. All appears to be okay now. Thanks.

After uninstalling Norton, apparently, I didn't run live update enough times. All appears to be okay now. Thanks.
Hasan 469 solutions 5600 answers

You are welcome !

You are welcome !

Modified by Hasan