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Crashing many times a day

Posted

After the update a couple of days ago, Firefox started crashing more than once a day. I might just be using Facebook or something and it suddeny crashes... Maybe it has something to to with Java?

After the update a couple of days ago, Firefox started crashing more than once a day. I might just be using Facebook or something and it suddeny crashes... Maybe it has something to to with Java?

Chosen solution

I watched your crash report, see this bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=640904 And especially comment #31: https://bugzilla.mozilla.org/show_bug.cgi?id=640904#c31 Try with Ant Video Downloader disabled. In addition, try with FF in safe mode. If crashes stop, one of your add-on is culprit.

Read this answer in context 3

Additional System Details

Crash ID

d7db38b3-fcc4-489e-b385-ef8f62120424

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Version 2.8.7.6830
  • Google Talk Plugin Video Accelerator version:0.1.44.15
  • Google Update
  • Facebook Video Calling Plugin
  • 5.0.61118.0
  • Foxit Reader Plug-In For Firefox and Netscape
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • DivX Web Player version 1.5.0.52
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

Allgemeine Informationen
Name
Firefox
Version
12.0
User-Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0
Profilordner
Ordner anzeigen
Aktivierte Plugins
about:plugins
Build-Konfiguration
about:buildconfig
Absturzberichte
about:crashes
Speicherverwendung
about:memory
Erweiterungen
Name
Version
Aktiviert
ID
Ant Video Downloader
2.4.6.4
true
anttoolbar@ant.com
DownloadHelper
4.9.9
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
PDF Download
3.0.0.2
true
{37E4D8EA-8BDA-4831-8EA1-89053939A250}
Adblock Plus
2.0.3
false
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Adobe Contribute Toolbar
6.0
false
{01A8CA0A-4C96-465b-A49B-65C46FAD54F9}
avast! WebRep
7.0.1426
false
wrc@avast.com
Hotspot Shield Helper (Please allow this installation)
1.1
false
afurladvisor@anchorfree.com
Wichtige modifizierte Einstellungen
Name
Wert
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
20480
browser.cache.disk.smart_size.enabled
false
browser.cache.disk.smart_size.first_run
false
browser.cache.memory.capacity
60000
browser.fixup.alternate.enabled
false
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://search.hotspotshield.com/g/?c=h
browser.startup.homepage_override.buildID
20120420145725
browser.startup.homepage_override.mstone
rv:12.0
dom.disable_open_during_load
false
dom.max_script_run_time
1800
extensions.lastAppVersion
12.0
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729; .NET4.0C)
gfx.blacklist.suggested-driver-version
8.15.10.2202
keyword.URL
http://search.hotspotshield.com/g/results.php?c=s&q=
network.cookie.prefsMigrated
true
network.http.max-persistent-connections-per-proxy
16
places.database.lastMaintenance
1335183001
places.history.expiration.transient_current_max_pages
100357
places.history.expiration.transient_optimal_database_size
160570408
places.last_vacuum
1299853500
print.print_printer
Canon MP270 series Printer
print.printer_Canon_MP270_series_Printer.print_bgcolor
false
print.printer_Canon_MP270_series_Printer.print_bgimages
false
print.printer_Canon_MP270_series_Printer.print_command
print.printer_Canon_MP270_series_Printer.print_downloadfonts
false
print.printer_Canon_MP270_series_Printer.print_edge_bottom
0
print.printer_Canon_MP270_series_Printer.print_edge_left
0
print.printer_Canon_MP270_series_Printer.print_edge_right
0
print.printer_Canon_MP270_series_Printer.print_edge_top
0
print.printer_Canon_MP270_series_Printer.print_evenpages
true
print.printer_Canon_MP270_series_Printer.print_footercenter
print.printer_Canon_MP270_series_Printer.print_footerleft
&PT
print.printer_Canon_MP270_series_Printer.print_footerright
&D
print.printer_Canon_MP270_series_Printer.print_headercenter
print.printer_Canon_MP270_series_Printer.print_headerleft
&T
print.printer_Canon_MP270_series_Printer.print_headerright
&U
print.printer_Canon_MP270_series_Printer.print_in_color
true
print.printer_Canon_MP270_series_Printer.print_margin_bottom
0.5
print.printer_Canon_MP270_series_Printer.print_margin_left
0.5
print.printer_Canon_MP270_series_Printer.print_margin_right
0.5
print.printer_Canon_MP270_series_Printer.print_margin_top
0.5
print.printer_Canon_MP270_series_Printer.print_oddpages
true
print.printer_Canon_MP270_series_Printer.print_orientation
0
print.printer_Canon_MP270_series_Printer.print_page_delay
50
print.printer_Canon_MP270_series_Printer.print_pagedelay
500
print.printer_Canon_MP270_series_Printer.print_paper_data
9
print.printer_Canon_MP270_series_Printer.print_paper_height
11,00
print.printer_Canon_MP270_series_Printer.print_paper_size_type
0
print.printer_Canon_MP270_series_Printer.print_paper_size_unit
1
print.printer_Canon_MP270_series_Printer.print_paper_width
8,50
print.printer_Canon_MP270_series_Printer.print_reversed
false
print.printer_Canon_MP270_series_Printer.print_scaling
1,00
print.printer_Canon_MP270_series_Printer.print_shrink_to_fit
true
print.printer_Canon_MP270_series_Printer.print_to_file
false
print.printer_Canon_MP270_series_Printer.print_unwriteable_margin_bottom
0
print.printer_Canon_MP270_series_Printer.print_unwriteable_margin_left
0
print.printer_Canon_MP270_series_Printer.print_unwriteable_margin_right
0
print.printer_Canon_MP270_series_Printer.print_unwriteable_margin_top
0
print.printer_Canon_i250.print_bgcolor
false
print.printer_Canon_i250.print_bgimages
false
print.printer_Canon_i250.print_command
print.printer_Canon_i250.print_downloadfonts
false
print.printer_Canon_i250.print_edge_bottom
0
print.printer_Canon_i250.print_edge_left
0
print.printer_Canon_i250.print_edge_right
0
print.printer_Canon_i250.print_edge_top
0
print.printer_Canon_i250.print_evenpages
true
print.printer_Canon_i250.print_footercenter
print.printer_Canon_i250.print_footerleft
&PT
print.printer_Canon_i250.print_footerright
&D
print.printer_Canon_i250.print_headercenter
print.printer_Canon_i250.print_headerleft
&T
print.printer_Canon_i250.print_headerright
&U
print.printer_Canon_i250.print_in_color
true
print.printer_Canon_i250.print_margin_bottom
0.5
print.printer_Canon_i250.print_margin_left
0.5
print.printer_Canon_i250.print_margin_right
0.5
print.printer_Canon_i250.print_margin_top
0.5
print.printer_Canon_i250.print_oddpages
true
print.printer_Canon_i250.print_orientation
0
print.printer_Canon_i250.print_pagedelay
500
print.printer_Canon_i250.print_paper_data
9
print.printer_Canon_i250.print_paper_height
11,00
print.printer_Canon_i250.print_paper_size_type
0
print.printer_Canon_i250.print_paper_size_unit
1
print.printer_Canon_i250.print_paper_width
8,50
print.printer_Canon_i250.print_reversed
false
print.printer_Canon_i250.print_scaling
1,00
print.printer_Canon_i250.print_shrink_to_fit
true
print.printer_Canon_i250.print_to_file
false
print.printer_Canon_i250.print_unwriteable_margin_bottom
0
print.printer_Canon_i250.print_unwriteable_margin_left
0
print.printer_Canon_i250.print_unwriteable_margin_right
0
print.printer_Canon_i250.print_unwriteable_margin_top
0
print.printer_Canon_i250_(Kopie_1).print_bgcolor
false
print.printer_Canon_i250_(Kopie_1).print_bgimages
false
print.printer_Canon_i250_(Kopie_1).print_command
print.printer_Canon_i250_(Kopie_1).print_downloadfonts
false
print.printer_Canon_i250_(Kopie_1).print_edge_bottom
0
print.printer_Canon_i250_(Kopie_1).print_edge_left
0
print.printer_Canon_i250_(Kopie_1).print_edge_right
0
print.printer_Canon_i250_(Kopie_1).print_edge_top
0
print.printer_Canon_i250_(Kopie_1).print_evenpages
true
print.printer_Canon_i250_(Kopie_1).print_footercenter
print.printer_Canon_i250_(Kopie_1).print_footerleft
&PT
print.printer_Canon_i250_(Kopie_1).print_footerright
&D
print.printer_Canon_i250_(Kopie_1).print_headercenter
print.printer_Canon_i250_(Kopie_1).print_headerleft
&T
print.printer_Canon_i250_(Kopie_1).print_headerright
&U
print.printer_Canon_i250_(Kopie_1).print_in_color
true
print.printer_Canon_i250_(Kopie_1).print_margin_bottom
0.5
print.printer_Canon_i250_(Kopie_1).print_margin_left
0.5
print.printer_Canon_i250_(Kopie_1).print_margin_right
0.5
print.printer_Canon_i250_(Kopie_1).print_margin_top
0.5
print.printer_Canon_i250_(Kopie_1).print_oddpages
true
print.printer_Canon_i250_(Kopie_1).print_orientation
0
print.printer_Canon_i250_(Kopie_1).print_pagedelay
500
print.printer_Canon_i250_(Kopie_1).print_paper_data
9
print.printer_Canon_i250_(Kopie_1).print_paper_height
11,00
print.printer_Canon_i250_(Kopie_1).print_paper_size_type
0
print.printer_Canon_i250_(Kopie_1).print_paper_size_unit
1
print.printer_Canon_i250_(Kopie_1).print_paper_width
8,50
print.printer_Canon_i250_(Kopie_1).print_reversed
false
print.printer_Canon_i250_(Kopie_1).print_scaling
1,00
print.printer_Canon_i250_(Kopie_1).print_shrink_to_fit
true
print.printer_Canon_i250_(Kopie_1).print_to_file
false
print.printer_Canon_i250_(Kopie_1).print_unwriteable_margin_bottom
0
print.printer_Canon_i250_(Kopie_1).print_unwriteable_margin_left
0
print.printer_Canon_i250_(Kopie_1).print_unwriteable_margin_right
0
print.printer_Canon_i250_(Kopie_1).print_unwriteable_margin_top
0
privacy.clearOnShutdown.cookies
false
privacy.cpd.downloads
false
privacy.cpd.formdata
false
privacy.cpd.history
false
privacy.cpd.sessions
false
privacy.cpd.siteSettings
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
security.warn_viewing_mixed.show_once
false
Grafik
Karten-Beschreibung
Intel(R) HD Graphics
Vendor-ID
0x8086
Geräte-ID
0x0046
Karten-RAM
Unknown
Karten-Treiber
igdumd64 igd10umd64 igdumdx32 igd10umd32
Treiber-Version
8.15.10.2189
Treiber-Datum
7-28-2010
Karten-Beschreibung (GPU #2)
NVIDIA GeForce GT 420M
Vendor-ID (GPU #2)
0x10de
Geräte-ID (GPU #2)
0x0df1
Karten-RAM (GPU #2)
1024
Karten-Treiber (GPU #2)
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Treiber-Version (GPU #2)
8.17.12.6639
Treiber-Datum (GPU #2)
12-23-2010
Direct2D aktiviert
Wurde auf Grund Ihrer Grafiktreiberversion blockiert. Versuchen Sie, Ihren Grafiktreiber auf mindestens Version 8.15.10.2202 zu aktualisieren.
DirectWrite aktiviert
false (6.1.7601.17776)
ClearType-Parameter
ClearType-Parameter nicht gefunden
WebGL-Renderer
Wurde auf Grund Ihrer Grafiktreiberversion blockiert. Versuchen Sie, Ihren Grafiktreiber auf mindestens Version 8.15.10.2202 zu aktualisieren.
GPU-beschleunigte Fenster
0. Wurde auf Grund Ihrer Grafiktreiberversion blockiert. Versuchen Sie, Ihren Grafiktreiber auf mindestens Version 8.15.10.2202 zu aktualisieren.

Oxylatium 71 solutions 563 answers

Chosen Solution

I watched your crash report, see this bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=640904 And especially comment #31: https://bugzilla.mozilla.org/show_bug.cgi?id=640904#c31 Try with Ant Video Downloader disabled. In addition, try with FF in safe mode. If crashes stop, one of your add-on is culprit.

I watched your crash report, see this bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=640904 And especially comment #31: https://bugzilla.mozilla.org/show_bug.cgi?id=640904#c31 Try with Ant Video Downloader disabled. In addition, try with FF in safe mode. If crashes stop, one of your add-on is culprit.

Helpful Reply

Thank you very much! Apparently the crashes really had something to do with the "Ant Video Downloader" Add-On... Now Firefox has been working just fine..Do you know any other addon like that one for downloading videos ?

Thank you very much! Apparently the crashes really had something to do with the "Ant Video Downloader" Add-On... Now Firefox has been working just fine..Do you know any other addon like that one for downloading videos ?
Oxylatium 71 solutions 563 answers
Try Video DownloadHelper: https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/