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I am not tech savvy and cannot remove searchnu.com/102. Please help

Posted

I am not tech savvy and cannot remove searchnu.com/102 from my desktop and all that I am reading only confuses me. Please help!

Additional System Details

This happened

Every time Firefox opened

This started when...

I boot up my computer

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Google Update
  • 4.1.10111.0
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 15.0.1.13
  • Provides additional functionality on Facebook. See our web site for details.
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

See these threads and pages about searchqu that also apply to searchnu:

SearchnuSupport 0 solutions 4 answers

Hi,

I'm a member of the Searchnu Support Team. I'm here to help :)

From URL you provided it looks like Searchnu was installed on your PC when you installed jZip- a download manager which includes Searchnu as an option.

When the software was installed onto your pc it offered two basic installs, typical installation, which lists the add-on features such as searchnu default search, and Custom installation, which allows you to select the add-ons that you wish to install. There's no need to worry if you did the typical install - this isn't a virus, nor malware, and there's no need to Perform a virus scan against it.

Please visit jZip's support section where you will find detailed instructions for uninstalling Searchnu at:http://jzip.kayako.com/Troubleshooter/Step/View/1

If you followed the instructions and still can't find a solution to the issue, please don't hesitate to let us know and we will walk you through it :)

Thank you, The Searchnu support team

Modified by SearchnuSupport

distdoc 0 solutions 1 answers

Hey There, I have had this problem with searchnu/102 and did everything but still could not remove!! I have since discovered the following and have been able to remove so my home page goes where I tell it to... ha ha.

When you take some action to remove searchnu/102 there is a box that briefly appears saying searchnu/102 has blocked... etc.. It is located around the the bottom right hand side of screen. On that box is a settings line on the bottom of the box. Very quickly click on settings and just keep removing the protection.... Good luck and enjoy.