As a result, I'm looking at large grayed out areas that I assume are videos which I cannot view. I have done many searches to figure out what plugin to add. Part of the problem is that while my HTC Thunderbolt's screen is larger than most, it's still difficult to do exhaustive searching. I have Flash Player but reading tells me that Firefox doesn't support that. Under a related question, I used their example of http://ditzy.com.mortgagerefinance (that's just a close recall of address) but it successfully showed the gray box. That was where I first put this question but was corrected & told to start a new question. Here it is! I have added picture viewing apps, everything recommended following searches. I should have made a list of those additions that have made no difference. I think it may be a Java issue & need to address that issue. That's enough to start on. Hope you can help as this is driving me crazy. Bye,S