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Cannot Install Flash Player

Posted

Hi I tried to reinstall flash player........I install via plug-in finder but it failed....and I also tried to install flash manually.....but firefox still cannot find flash player plug-in and cannot play any youtube video and flash games

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • Google Update
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • 5.0.61118.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0

More Information

Application Basics
Name
Firefox
Version
11.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
avast! WebRep
7.0.1426
false
wrc@avast.com
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion
2
browser.startup.homepage
www.google.com
browser.startup.homepage_override.buildID
20120312181643
browser.startup.homepage_override.mstone
rv:11.0
extensions.lastAppVersion
11.0
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
104858
privacy.sanitize.migrateFx3Prefs
true
Graphics
Adapter Description
NVIDIA GeForce GTS 450
Vendor ID
10de
Device ID
0dc4
Adapter RAM
1024
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
8.17.12.9610
Driver Date
2-29-2012
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17776)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce GTS 450) -- OpenGL ES 2.0 (ANGLE 1.0.0.930)
GPU Accelerated Windows
2/2 Direct3D 10
AzureBackend
direct2d

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6640 answers

Chosen Solution

If you download and install http://fpdownload.macromedia.com/pub/flashplayer/current/licensing/win/install_flash_player_11_plugin_32bit.exe, does it work better?

Question owner

Ummmm...it 32-bit of flash player......I ran windows 7 x64

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6640 answers

Yes, but firefox is a 32 bit program, which means it needs 32 bit plugins. That could be the reason you are having troubles. try installing that link and tell me if it works.

Question owner

Hey....it work...thank....btw if I need to install flash on firefox again (in future like a reinstall windows etc) do I need use this only?

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6640 answers

Helpful Reply

Yep, you can use that link to download Flash anytime

erogers 0 solutions 6 answers

I'm having this problem, too. I have tried using all of the uninstallers, completely uninstalilng and re-installing firefox, rebooting, etc. Then I use the 32bit installer linked to by Tyler, and Firefox still reports a missing plugin when I hit a page with flash content.

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6640 answers

First, restart your PC, run the installer again with Firefox closed, Do you still have the issue? If you don't, awesome. If you do, try going into your profile (Back up and restore information in Firefox profiles shows you where it is) and delete the "pluginreg.dat" file. (with firefox closed)

erogers 0 solutions 6 answers

Tyler, thanks for the suggestion, but it didn't help. I have now completely uninstalled Firefox and removed all profiles and data, uninstalled flash, and rebooted. So I now have a clean install of firefox 13.0b1 and and 32 bit flash 11.2.202.233. And I still get prompted to install flash whenever I visit a flash site.

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6640 answers

Please type "About:plugins" into your address bar (without quotes) and press enter. copy and paste that info into this thread. And you installed Flash for browsers other than Internet Explorer, not Flash ActiveX Right?

erogers 0 solutions 6 answers

Yes, flash for non-ActiveX.

Google Talk Plugin

   File: npgoogletalk.dll
   Version: 2.8.7.6830
   Version 2.8.7.6830

MIME Type Description Suffixes application/googletalk Google voice and video chat googletalk Google Talk Plugin Video Accelerator

   File: npgtpo3dautoplugin.dll
   Version: 0.1.44.15
   Google Talk Plugin Video Accelerator version:0.1.44.15

MIME Type Description Suffixes application/vnd.gtpo3d.auto Google Update

   File: npGoogleUpdate3.dll
   Version: 1.3.21.111
   Google Update

MIME Type Description Suffixes application/x-vnd.google.update3webcontrol.3 application/x-vnd.google.oneclickctrl.9 Adobe Acrobat

   File: nppdf32.dll
   Version: 10.1.2.45
   Adobe PDF Plug-In For Firefox and Netscape 10.1.2

MIME Type Description Suffixes application/pdf Acrobat Portable Document Format pdf application/vnd.adobe.pdfxml Adobe PDF in XML Format pdfxml application/vnd.adobe.x-mars Adobe PDF in XML Format mars application/vnd.fdf Acrobat Forms Data Format fdf application/vnd.adobe.xfdf XML Version of Acrobat Forms Data Format xfdf application/vnd.adobe.xdp+xml Acrobat XML Data Package xdp application/vnd.adobe.xfd+xml Adobe FormFlow99 Data File xfd QuickTime Plug-in 7.7.1

   File: npqtplugin7.dll
   Version: 7.7.1.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes image/tiff TIFF image tif,tiff image/x-tiff TIFF image tif,tiff image/jp2 JPEG2000 image jp2 image/jpeg2000 JPEG2000 image jp2 image/jpeg2000-image JPEG2000 image jp2 image/x-jpeg2000-image JPEG2000 image jp2 QuickTime Plug-in 7.7.1

   File: npqtplugin6.dll
   Version: 7.7.1.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes video/x-m4v Video m4v image/x-macpaint MacPaint image pntg,pnt,mac image/pict PICT image pict,pic,pct image/x-pict PICT image pict,pic,pct image/png PNG image png image/x-png PNG image png image/x-quicktime QuickTime image qtif,qti image/x-sgi SGI image sgi,rgb image/x-targa TGA image targa,tga QuickTime Plug-in 7.7.1

   File: npqtplugin5.dll
   Version: 7.7.1.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes audio/3gpp 3GPP media 3gp,3gpp video/3gpp2 3GPP2 media 3g2,3gp2 audio/3gpp2 3GPP2 media 3g2,3gp2 video/sd-video SD video sdv application/x-mpeg AMC media amc video/mp4 MPEG-4 media mp4 audio/mp4 MPEG-4 media mp4 audio/x-m4a AAC audio m4a audio/x-m4p AAC audio m4p audio/x-m4b AAC audio book m4b QuickTime Plug-in 7.7.1

   File: npqtplugin4.dll
   Version: 7.7.1.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes video/mpeg MPEG media mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa audio/mpeg MPEG audio mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a audio/x-mpeg MPEG audio mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a video/3gpp 3GPP media 3gp,3gpp QuickTime Plug-in 7.7.1

   File: npqtplugin3.dll
   Version: 7.7.1.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes audio/x-gsm GSM audio gsm audio/AMR AMR audio AMR audio/aac AAC audio aac,adts audio/x-aac AAC audio aac,adts audio/x-caf CAF audio caf audio/ac3 AC3 audio ac3 audio/x-ac3 AC3 audio ac3 video/x-mpeg MPEG media mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa QuickTime Plug-in 7.7.1

   File: npqtplugin2.dll
   Version: 7.7.1.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes audio/aiff AIFF audio aiff,aif,aifc,cdda audio/x-aiff AIFF audio aiff,aif,aifc,cdda audio/basic uLaw/AU audio au,snd,ulw audio/mid MIDI mid,midi,smf,kar audio/x-midi MIDI mid,midi,smf,kar audio/midi MIDI mid,midi,smf,kar audio/vnd.qcelp QUALCOMM PureVoice audio qcp QuickTime Plug-in 7.7.1

   File: npqtplugin.dll
   Version: 7.7.1.0
   The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

MIME Type Description Suffixes application/sdp SDP stream descriptor sdp application/x-sdp SDP stream descriptor sdp application/x-rtsp RTSP stream descriptor rtsp,rts video/quicktime QuickTime Movie mov,qt,mqv video/flc AutoDesk Animator flc,fli,cel audio/x-wav WAVE audio wav,bwf audio/wav WAVE audio wav,bwf Novell iPrint Scriptable Plug-in 1.0

   File: npnisp.dll
   Version: 5.7.4.0
   Novell iPrint Scriptable Plug-in provides functions for the iPrint Map Designer

MIME Type Description Suffixes application/iprint-plugin npnisp nvl Novell iPrint Plug-in

   File: npnipp.dll
   Version: 5.7.4.0
   iPrint Plug-in 1.0.0 - Provides iPrint client services for Windows

MIME Type Description Suffixes application/x-novell-ipp Novell iPrint printer access nvl Microsoft® Windows Media Player Firefox Plugin

   File: np-mswmp.dll
   Version: 1.0.0.8
   np-mswmp

MIME Type Description Suffixes application/x-ms-wmp np-mswmp * application/asx * video/x-ms-asf-plugin * application/x-mplayer2 * video/x-ms-asf asf,asx,* video/x-ms-wm wm,* audio/x-ms-wma wma,* audio/x-ms-wax wax,* video/x-ms-wmv wmv,* video/x-ms-wvx wvx,* doubletwist Plugin 1, 3, 0, 0

   File: NPPodcast.dll
   Version: 1.3.0.0
   1.3

MIME Type Description Suffixes application/x-vnd-doubleTwist doubletwist Podcast Support Plugin

erogers 0 solutions 6 answers

So no matter how many times I install the 32 bit flash player, Firefox never sees it.