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Why does Firefox no longer print?

BADPRINT
BADPRINT
Posted

Other browsers print fine but not Firefox. It happened out of the blue. I've been using Firefox for years. I don't understand it but know that I can't use Firefox now.

Other browsers print fine but not Firefox. It happened out of the blue. I've been using Firefox for years. I don't understand it but know that I can't use Firefox now.

Chosen solution

Hi BADPRINT,

Have you looked at the Knowledge Base article Fix printing problems in Firefox? There is some good troubleshooting information in there. I would suggest that you try resetting your print settings.

Hopefully this helps!

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • Google Update
  • Shockwave Flash 11.1 r102
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.1.10111.0
  • McAfee MSC FF plugin DLL
  • Best Buy pc app Detector Plug-in
  • SiteAdvisor
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

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Matt_G
Matt_G 365 solutions 1860 answers
Posted

Chosen Solution

Hi BADPRINT,

Have you looked at the Knowledge Base article Fix printing problems in Firefox? There is some good troubleshooting information in there. I would suggest that you try resetting your print settings.

Hopefully this helps!

Hi BADPRINT, Have you looked at the Knowledge Base article [[Firefox prints incorrectly]]? There is some good troubleshooting information in there. I would suggest that you try resetting your print settings. Hopefully this helps!
BADPRINT
BADPRINT
Posted

Question owner

Thanks Matt, I reset the print settings by using about:config, etc and now everything is fine. I don't know what I had done to foul up my Firefox print capability but I'm glad to be back in business again

Thanks Matt, I reset the print settings by using about:config, etc and now everything is fine. I don't know what I had done to foul up my Firefox print capability but I'm glad to be back in business again