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Why does Firefox no longer print?

Posted

Other browsers print fine but not Firefox. It happened out of the blue. I've been using Firefox for years. I don't understand it but know that I can't use Firefox now.

Other browsers print fine but not Firefox. It happened out of the blue. I've been using Firefox for years. I don't understand it but know that I can't use Firefox now.

Chosen solution

Hi BADPRINT,

Have you looked at the Knowledge Base article Fix printing problems in Firefox? There is some good troubleshooting information in there. I would suggest that you try resetting your print settings.

Hopefully this helps!

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Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • Google Update
  • Shockwave Flash 11.1 r102
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.1.10111.0
  • McAfee MSC FF plugin DLL
  • Best Buy pc app Detector Plug-in
  • SiteAdvisor
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

Matt_G 365 solutions 1860 answers

Chosen Solution

Hi BADPRINT,

Have you looked at the Knowledge Base article Fix printing problems in Firefox? There is some good troubleshooting information in there. I would suggest that you try resetting your print settings.

Hopefully this helps!

Hi BADPRINT, Have you looked at the Knowledge Base article [[Firefox prints incorrectly]]? There is some good troubleshooting information in there. I would suggest that you try resetting your print settings. Hopefully this helps!

Question owner

Thanks Matt, I reset the print settings by using about:config, etc and now everything is fine. I don't know what I had done to foul up my Firefox print capability but I'm glad to be back in business again

Thanks Matt, I reset the print settings by using about:config, etc and now everything is fine. I don't know what I had done to foul up my Firefox print capability but I'm glad to be back in business again