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How can I reset my "authentication required" username and password? The fields are always populated with my old credentials.

  • 3 replies
  • 24 have this problem
  • 16873 views
  • Last reply by cor-el

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How can I reset my "authentication required" username and password? The fields are always populated with my old credentials.

Chosen solution

Use these steps to remove saved (form) data from a drop down list:

  1. Click the (empty) input field on the web page to open the drop down list
  2. Highlight an entry in the drop down list
  3. Press the Delete key (on Mac: Shift+Delete) to remove it.
  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

You may need to clear the cookies from that site as well if you've ticked a box to remember you.

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All Replies (3)

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Chosen Solution

Use these steps to remove saved (form) data from a drop down list:

  1. Click the (empty) input field on the web page to open the drop down list
  2. Highlight an entry in the drop down list
  3. Press the Delete key (on Mac: Shift+Delete) to remove it.
  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

You may need to clear the cookies from that site as well if you've ticked a box to remember you.

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That worked. Thank you! :)

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You're welcome