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Amazon.com cannot be displayed properly

Posted

Firefox 11, 12 cannot display Amazon.com properly

Firefox 11, 12 cannot display Amazon.com properly

Chosen solution

If you use extensions (Tools > Add-ons > Extensions) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.

Read this answer in context 1

Additional System Details

Sites Affected

http://www.amazon.com

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Version 2.8.7.6830
  • Google Talk Plugin Video Accelerator version:0.1.44.15
  • Picasa plugin
  • Google Update
  • VLC media player Web Plugin 2.0.0
  • iTunes Detector Plug-in
  • Xunlei scriptability Plugin
  • QQ2011
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 4.1.10111.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • NPTXSSO Dynamic Link Library
  • Thunder DapCtrl NPAPI Plugin
  • GEPlugin
  • QQMusic
  • npQQPhotoDrawEx Module
  • Enables the interaction of Mathematica content with the latest installed version of Mathematica.
  • 2,5,3,1
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

Application Basics
Name
Firefox
Version
12.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0
Profile Directory
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.0.3
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Adblock Plus Pop-up Addon
0.3
true
adblockpopups@jessehakanen.net
Add to Search Bar
2.0
true
add-to-searchbox@maltekraus.de
AddInto
1.0.4
true
contact@addinto.com
Adobe Acrobat - Create PDF
1.2
true
web2pdfextension@web2pdf.adobedotcom
Dictionary.com
2.0.0
true
dictionary@mozila.firefox.com
Download YouTube Videos as MP4 and FLV
1.3.8
true
{b9bfaf1c-a63f-47cd-8b9a-29526ced9060}
Element Hiding Helper for Adblock Plus
1.2.1
true
elemhidehelper@adblockplus.org
FlashGot
1.4.1
true
{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}
Fox To Phone
1.2.2
true
sendtophone@martinezdelizarrondo.com
FoxLingo
2.7.3
true
{ef62e1ce-d2a4-4cdd-b7ec-92b120366b66}
Logitech Scroll App
3.00.31
true
{5D3F3872-91E9-4d59-AD9F-AA174A3145DD}
Omnibar
0.7.11.20111111
true
omnibar@ajitk.com
Omnibar Plus
0.6
true
omnibarplus@quicksaver
Pixlr Grabber
2.1.1
true
{d47a9f51-8281-43fa-f450-f28ef8735e9a}
Read It Later
2.1.4
true
isreaditlater@ideashower.com
Readability
2.1
true
{6005d9b1-d115-485a-a92a-3f6453ca3fe2}
Saved Password Editor
2.5.1
true
savedpasswordeditor@daniel.dawson
Stratiform
2.1.1
true
Stratiform@SoapySpew
Tab Mix Plus
0.4.0.1
true
{dc572301-7619-498c-a57d-39143191b318}
Thunder Extension
4.1
true
{1B33E42F-EF14-4cd3-B6DC-174571C4349C}
Tile Tabs
5.6
true
tiletabs@DW-dev
Update Scanner
3.1.8
true
{c07d1a49-9894-49ff-a594-38960ede8fb9}
XDict Grab Word
1.1
true
xdict@www.iciba.com
Youtube High Definition
1.9
true
{7b1bf0b6-a1b9-42b0-b75d-252036438bdc}
Adobe Contribute Toolbar
6.1
false
{01A8CA0A-4C96-465b-A49B-65C46FAD54F9}
HP Smart Web Printing
4.51
false
smartwebprinting@hp.com
Reader
3.1
false
{20068ab2-1901-4140-9f3c-81207d4dacc4}
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
727040
browser.link.open_newwindow.restriction
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage
https://www.google.com/
browser.startup.homepage_override.buildID
20120403211507
browser.startup.homepage_override.mstone
rv:12.0
browser.tabs.warnOnClose
false
extensions.lastAppVersion
12.0
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1333453140
places.history.expiration.transient_current_max_pages
104858
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) HD Graphics 3000
Vendor ID
0x8086
Device ID
0x0116
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Driver Version
8.15.10.2653
Driver Date
2-14-2012
Adapter Description (GPU #2)
NVIDIA GeForce GT 550M
Vendor ID (GPU #2)
0x10de
Device ID (GPU #2)
0x0df6
Adapter RAM (GPU #2)
1024
Adapter Drivers (GPU #2)
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version (GPU #2)
8.17.12.9610
Driver Date (GPU #2)
2-29-2012
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17776)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (Intel(R) HD Graphics 3000) -- OpenGL ES 2.0 (ANGLE 1.0.0.963)
GPU Accelerated Windows
1/1 Direct3D 10
AzureBackend
direct2d

Vivek 289 solutions 2084 answers

Hi,

Please try a Ctrl + F5 refresh. This helps to bring in the page contents afresh. If the problem persists please check in a new profile. If the new profile is okay, you can later copy the needed personal data from the old profile and start using the new profile. You can then delete or troubleshoot the old proile. Firefox stores your personal data and settings in another location (profile folder) separate from its folders/files. A new profile would have the default Firefox settings in Tools (Alt + T) > Options and about:config, and usually would also be empty of Extensions and themes (Appearance) in Tools > Add-ons, and their settings. Also, a new profile would have no previous stored website cache/cookies/data/preferences: Tools > Clear Recent History.

Profiles Howto

Profile Folder & Files

about:config Entries

Hi, Please try a '''Ctrl''' + '''F5''' refresh. This helps to bring in the page contents afresh. If the problem persists please check in a [https://support.mozilla.org/en-US/kb/Managing-profiles new profile]. If the new profile is okay, you can later [https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile?s=profile&r=1&e=sph&as=s copy the needed personal data] from the old profile and start using the new profile. You can then delete or troubleshoot the old proile. Firefox stores your personal data and settings in [http://kb.mozillazine.org/Profile_folder another location (profile folder)] separate from its [http://kb.mozillazine.org/Installation_directory folders/files]. A new profile would have the default Firefox settings in '''Tools''' ('''Alt''' + '''T''') > [https://support.mozilla.org/en-US/kb/Options%20window Options] and [http://kb.mozillazine.org/About:config about:config], and usually would also be empty of '''Extensions''' and themes ('''Appearance''') in '''Tools''' > '''Add-ons''', and their settings. Also, a new profile would have no previous stored website cache/cookies/data/preferences: '''Tools''' > [https://support.mozilla.org/en-US/kb/Clear%20Recent%20History '''Clear Recent History''']. [https://support.mozilla.org/en-US/kb/Profiles?s=profile&r=2&e=sph&as=s Profiles Howto] [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder & Files] [http://kb.mozillazine.org/About:config_entries about:config Entries]
cor-el
  • Top 10 Contributor
  • Moderator
17573 solutions 158948 answers

Chosen Solution

If you use extensions (Tools > Add-ons > Extensions) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.

If you use extensions (Tools > Add-ons > Extensions) like <i>Adblock Plus</i> or <i>NoScript</i> or <i>Flash Block</i> that can block content then make sure that such extensions aren't blocking content. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Question owner

Think you so much. You are my life saver. I was so stupid that I even didn't think about ad-block. Thanks.

Think you so much. You are my life saver. I was so stupid that I even didn't think about ad-block. Thanks.