X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

firefox will not open web pages correctly

Posted

When using firefox i am unable to to open web pages correctly, I use talktalk.co.uk as my home page, it has always worked before, now all i get is a string of words this also applies to many other web pages. Yet on Internet explorer the page opens correctly. Using Firefox 11

Chosen solution

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location (profile folder) separate from its files/folder. A new profile would have the default Firefox settings in Tools (Alt + T) > Options and about:config, and usually would also be empty of Extensions and themes (Appearance) in Tools > Add-ons, and their settings. Also, a new profile would have no previous stored website cache/cookies/data/preferences etc., (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • 5.0.61118.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • NPCIG 1.0.0.3

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0

More Information

Vivek 310 solutions 2084 answers

Chosen Solution

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location (profile folder) separate from its files/folder. A new profile would have the default Firefox settings in Tools (Alt + T) > Options and about:config, and usually would also be empty of Extensions and themes (Appearance) in Tools > Add-ons, and their settings. Also, a new profile would have no previous stored website cache/cookies/data/preferences etc., (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries

Question owner

Thanks this solved my problem Firefox up and running.

Vivek 310 solutions 2084 answers

You are welcome :)