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Firefox won't download; I have Windows 7.

Firefox
ideato replied
MaryLevitt
MaryLevitt

I'm trying to reinstall Firefox. I hit the download button and nothing happens. I see there are three steps but I can't begin the process if I can't download the software.

I'm trying to reinstall Firefox. I hit the download button and nothing happens. I see there are three steps but I can't begin the process if I can't download the software.

All Replies (2)

user633449
user633449

I'm assuming you are using Internet Explorer, correct? You can try resetting IE, http://support.microsoft.com/kb/923737 can help with that.

Then just click the download button, look for the little box or the bar at the bottom of your screen, then click "Run". Let firefox download, and follow the wizard.

ideato
ideato

choose your language and try from: http://www.mozilla.org/en-US/firefox/all.html

thank you