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unable to download files from download.oracle.com

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  • Last reply by atripavan

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I am trying to download files from download.oracle.com, it asks me to accept agreement and login, i do that, and there is a blank page, with no action happening. I open dloads window and see no file getting downloaded. After I login to the oracle site, it is supposed to start the file download. This is how it happens in chrome. Please solve this problem

Chosen solution

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location (profile folder) separate from its files/folder. A new profile would have the default Firefox settings in Tools (Alt + T) > Options and about:config, and usually would also be empty of Extensions and themes (Appearance) in Tools > Add-ons, and their settings. Also, a new profile would have no previous stored website cache/cookies/data/preferences etc., (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries

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Chosen Solution

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location (profile folder) separate from its files/folder. A new profile would have the default Firefox settings in Tools (Alt + T) > Options and about:config, and usually would also be empty of Extensions and themes (Appearance) in Tools > Add-ons, and their settings. Also, a new profile would have no previous stored website cache/cookies/data/preferences etc., (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries

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Great Vivek!! Many thanks..yes this works.. will try importing old profile data into new one and check again.. :)