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A strange icon appeared on my toolbar. It is rectangular with rounded corners. Inside the rectangle, it has a small icon that looks like a building. The colors are grey and light grey. What is it? How do I erase it?

Posted

A strange icon appeared on my toolbar. It is rectangular with rounded corners. Inside the rectangle, it has a small icon that looks like a building. The colors are grey and light grey. What is it? How do I erase it?.

The icon is on the left side of the toolbar just below the bookmarks toolbar.

Additional System Details

This happened

Every time Firefox opened

This started when...

About two weeks ago.

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Google Update
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.1.10111.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • GEPlugin
  • NPWLPG
  • Picasa plugin
  • Garmin Communicator Plug-In 2.9.3.0
  • Office Live Update v1.5
  • eMusic DLM 4.1.3.2
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • np-mswmp
  • Office Plugin for Netscape Navigator
  • Rhapsody Player Engine Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:11.0) Gecko/20100101 Firefox/11.0

More Information

I looked at my toolbar settings; turned each on and off. Nothing happened with the strange icon.

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6629 answers

Is it the home button? (look at https://support.mozilla.org/en-US/kb/how-do-i-customize-toolbars, in the first image, is it the small box on the very right hand side with a small house in it?).

You can customize your toolbars using the link I gave above to show or hide whatever icons you want.

Question owner

Thanks. But it is not the icon with the house. This icon is about 2" wide and 1/2" tall. I cannot move it. It is in the line below bookmarks icon.

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6629 answers

Ok then, it is likely some other extension or something. Would you mind posting a screenshot?

Try starting Firefox in Safe Mode. Do you still see it? If you don't, try disabling your extensions one by one, does disabling one of them make the icon go away?

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

Does that icon has a tooltip to identify its origin and use?

Question owner

No, it does not have a tooptip.

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

That is a replacement icon for a not working plugin that may have been added by an extension.

You can check in (F10) View > Toolbars or Firefox > Options to see if any toolbars are listed that aren't displayed.


Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).