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Reddish color on monitor screen

Posted

This happened after I installed LogiTech Webcam

Additional System Details

This happened

Every time Firefox opened

This started when...

Last evening

Installed Plug-ins

  • 4.1.10111.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • Shockwave Flash 10.3 r183
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko/20100101 Firefox/11.0

More Information

Application Basics
Name
Firefox
Version
11.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko/20100101 Firefox/11.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Avira SearchFree Toolbar plus Web Protection
3.14.0.100010
true
toolbar@ask.com
Test Pilot
1.2
true
testpilot@labs.mozilla.com
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Mozilla Firefox hotfix
1.0
false
firefox-hotfix@mozilla.org
Skype Click to Call
5.6.0.8442
false
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Modified Preferences
Name
Value
browser.display.background_color
#FF8000
browser.display.use_document_colors
false
browser.history_expire_days.mirror
20
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.msn.com
browser.startup.homepage_override.buildID
20120222074758
browser.startup.homepage_override.mstone
rv:11.0
extensions.lastAppVersion
11.0
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729)
gfx.blacklist.suggested-driver-version
6.14.10.5284
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1330047223
places.history.expiration.transient_current_max_pages
25834
places.history.expiration.transient_optimal_database_size
41333718
places.last_vacuum
1295849616
print.print_printer
HP PSC 1600 series
print.printer_HP_PSC_1600_series.print_bgcolor
false
print.printer_HP_PSC_1600_series.print_bgimages
false
print.printer_HP_PSC_1600_series.print_command
print.printer_HP_PSC_1600_series.print_downloadfonts
false
print.printer_HP_PSC_1600_series.print_edge_bottom
0
print.printer_HP_PSC_1600_series.print_edge_left
0
print.printer_HP_PSC_1600_series.print_edge_right
0
print.printer_HP_PSC_1600_series.print_edge_top
0
print.printer_HP_PSC_1600_series.print_evenpages
true
print.printer_HP_PSC_1600_series.print_footercenter
print.printer_HP_PSC_1600_series.print_footerleft
&PT
print.printer_HP_PSC_1600_series.print_footerright
&D
print.printer_HP_PSC_1600_series.print_headercenter
print.printer_HP_PSC_1600_series.print_headerleft
&T
print.printer_HP_PSC_1600_series.print_headerright
&U
print.printer_HP_PSC_1600_series.print_in_color
true
print.printer_HP_PSC_1600_series.print_margin_bottom
0.5
print.printer_HP_PSC_1600_series.print_margin_left
0.5
print.printer_HP_PSC_1600_series.print_margin_right
0.5
print.printer_HP_PSC_1600_series.print_margin_top
0.5
print.printer_HP_PSC_1600_series.print_oddpages
true
print.printer_HP_PSC_1600_series.print_orientation
0
print.printer_HP_PSC_1600_series.print_page_delay
50
print.printer_HP_PSC_1600_series.print_pagedelay
500
print.printer_HP_PSC_1600_series.print_paper_data
1
print.printer_HP_PSC_1600_series.print_paper_height
11.00
print.printer_HP_PSC_1600_series.print_paper_size_type
0
print.printer_HP_PSC_1600_series.print_paper_size_unit
0
print.printer_HP_PSC_1600_series.print_paper_width
8.50
print.printer_HP_PSC_1600_series.print_reversed
false
print.printer_HP_PSC_1600_series.print_scaling
1.00
print.printer_HP_PSC_1600_series.print_shrink_to_fit
true
print.printer_HP_PSC_1600_series.print_to_file
false
print.printer_HP_PSC_1600_series.print_unwriteable_margin_bottom
0
print.printer_HP_PSC_1600_series.print_unwriteable_margin_left
0
print.printer_HP_PSC_1600_series.print_unwriteable_margin_right
0
print.printer_HP_PSC_1600_series.print_unwriteable_margin_top
0
privacy.cpd.siteSettings
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) G41 Express Chipset
Vendor ID
0x8086
Device ID
0x2e32
Adapter RAM
Unknown
Adapter Drivers
igxprd32
Driver Version
6.14.10.5268
Driver Date
5-13-2010
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.5284 or newer.
GPU Accelerated Windows
0. Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.5284 or newer.

cbeasley
  • Moderator
5 solutions 46 answers

Unfortunately, Mozilla Firefox doesn't make your computer or the webcam, so there's no help for this issue here.

Try the Logitech forum. http://forums.logitech.com/

I think this post might help: http://forums.logitech.com/t5/Logitech-Vid/Logitech-Pro-9000-shows-only-in-black-and-white-when-using/m-p/527024#M2236

cor-el
  • Top 10 Contributor
  • Moderator
10742 solutions 96657 answers

Did you check the monitor cable to make sure that it is inserted properly?