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I use Firefox 100%. I am unable to print preview or print from the menu bar. All other applications work fine.

  • 6 replies
  • 6 have this problem
  • 2166 views
  • Last reply by Tim

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From the Menu Bar when I select print preview I get a blank screen. When I select print I get a blank page. This just started today. The print function works well with Excel, Word, and I even was successful by trying Internet Explorer print.

All Replies (6)

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Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

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Also see instructions to resolve printing problems here: http://kb.mozillazine.org/Problems_printing_web_pages

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fmdeveloper,

Safe Mode did not help for my print problem in this situation.

Thank you for your response. Working with Earthlink I found out my problem was with a corrupted Print script in Mozilla Firefox. I had to uninstall and reinstall Firefox. However, I lost all my bookmarks. Is there any way to recover them from the bowels of my computer? I did not know how to save them. I found out how to save them now, but can I recover my original list. I have to reenter the ones I remember manually, but many will be lost.

Thank you for your help. I am sure your instructions will come in handy in the future should I encounter problems again.

wolfer72

Modified by wolfer72

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If you checked the box that says remove all settings then it is lost unless you have a backup

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I hope I am not being too much trouble. I have a Jan 2012 Acronis backup, but I do not know what path to follow. I always use default paths. Is there a standard path, or a standard file name where Firefox stores Bookmark data?

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