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Ever since I updated Firefox (which I love) I can't see anything when I open the download page. Thiis happened on 4 PC's

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  • Last reply by Summerdaze

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Ever since I updated Firefox, I can't see anything when I open the download page. This happened on 4 PC's. I have to go into my directory to open it.

Ever since I updated Firefox, I can't see anything when I open the download page. This happened on 4 PC's. I have to go into my directory to open it.

Chosen solution

Hi Summerdaze,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

Hopefully this helps!

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Chosen Solution

Hi Summerdaze,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

Hopefully this helps!

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Hi Matt, I disabled everything and that didn't do it. I have the same problem on three PC's. I know where the files are located but the page should be populated when I click on "Downloads". Any other clues? Joe

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Hi Matt, I repeated disabling all the extensions and add-on's and it worked. Thanks for the tip. Joe