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Why all my customizations (addons,personas,toolbar) dissappear after i restart firefox and everytime firefox page is displayed?

Posted

I recently updated firefox 10.0.2 .. and then i updated it to firefox beta 11.0b . since few days whenever i restart firefox all my customizations get lost. The customization of toolbar and ther persona of one direction gets lost and its same old thing.

I recently updated firefox 10.0.2 .. and then i updated it to firefox beta 11.0b . since few days whenever i restart firefox all my customizations get lost. The customization of toolbar and ther persona of one direction gets lost and its same old thing.

Additional System Details

Installed Plug-ins

  • Facebook Video Calling Plugin
  • Shockwave Flash 11.2 r202
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • iTunes Detector Plug-in
  • Picasa plugin
  • Adobe PDF Plug-In For Firefox and Netscape
  • 6.0.12.69
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko/20100101 Firefox/11.0

More Information

Matt_G 365 solutions 1860 answers

Hi shivz_1D,

Do you always see the welcome to Firefox page too? You should look at this article about that specific issue and the article Preferences not saved. It sounds like Firefox can't save preferences for some reason. These should give you all the information you need!

If that doesn't work:

  1. Type about:config in the address bar
  2. Click I'll be careful, I promise if prompted
  3. In the Filter input field type startup
  4. Double click on startup.homepage_override_url
  5. Delete the text string and click OK
  6. Close Firefox and reopen the window to verify that it has worked.

Hopefully this helps!

Hi shivz_1D, Do you always see the welcome to Firefox page too? You should look at [https://support.mozilla.com/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox this article about that specific issue] and the article [http://kb.mozillazine.org/Preferences_not_saved Preferences not saved]. It sounds like Firefox can't save preferences for some reason. These should give you all the information you need! If that doesn't work: # Type about:config in the address bar # Click ''I'll be careful, I promise'' if prompted # In the Filter input field type ''startup'' # Double click on startup.homepage_override_url # Delete the text string and click ''OK'' # Close Firefox and reopen the window to verify that it has worked. Hopefully this helps!