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Forbidden You don't have permission to access / on this server. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. Apache/1.3.29 Server at chippingnorton.net Port 80


Originally Firefox told me this site was blocked so I unblocked it but still no access. It said somewhere I should upgrade to Apache 2. Is Apache a valid part of Firefox?

Additional System Details

Sites Affected


Installed Plug-ins

  • LogMeIn, Inc. Remote Access Components
  • ActiveTouch General Plugin Container Version 105
  • Office Plugin for Netscape Navigator
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Default Plug-in
  • Shockwave Flash 11.1 r102
  • Adobe Shockwave for Director Netscape plug-in, version
  • CANON iMAGE GATEWAY Album Plugin Utility Module
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • 4.1.10111.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Motive Plugin for Mozilla Browsers
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • Google Update
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20120128 Firefox/3.6.26 GTB7.1 ( .NET CLR 3.5.30729; .NET4.0C)

More Information

PatGuano 1 solutions 38 answers

Robert, I congratulate you, as the problem that you encounter has nothing to do with Firefox...

The page that you try to access is either itself faulty or (more probably) the server that it is hosted on is mal-configured.

If you can find a way to contact the webmaster of the organism that either hosts the site or is responsible for the published content, give them an indication of what you did and which URL you tried to access when the problem occured.

Apache is one of the most-used web-servers world-wide. It is a nice software (finally, after long years of continuous blunder) and the hint on the available update can be appreciated by a responsibly acting server-administrator.

Donnie 31 solutions 331 answers

No not at all. Apache & 500 Internal Server Error is an between the website & supporting server. Apache is for the website's server & site itself. Firefox has nothing to do with this, nor does any other Internet Browser whether it be Internet Explorer, Chrome, Safari, etc.. You stated something regarding the site being blocked, which in this case it sounds like it may be a addon that you have installed. Start Firefox in Safe Mode which disables all addons/extensions & attempt to access the site.


Troubleshoot Firefox issues using Safe Mode

Permissions Manager - Give certain websites the ability to store passwords, set cookies and more

I have also included the link to Apache's website which may come in handy or to get a general idea as to what Apache is.


If this solved your issue, please select solved & chose the appropriate solution to close this ticket/question posting.

Modified by Donnie