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How to stop Firefox upgrading to a new version that keeps crashing.

  • 27 replies
  • 28 have this problem
  • Last reply by gemma.laming

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I have had enough of Firefox crashing. I do not mind having a slightly slower browser, I do mind it crashing.

I would like to know a SIMPLE way to stop automatic updates. I am actually using a Dutch version of Firefox, which in their attempt to make things easier for us has a different layout :-(

I am now extremely unhappy with Firefox. Since the upgrade before last it has done nothing but crash. If it is not possible this time to switch out the automatic updates - so that I can update to the previous version that (hopefully) no longer crashes, then I shall simply move to Chrome. Sorry.

All Replies (7)

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Just a thought about the crash report you quote: did you glean anything from that? There is a mountain of technical information that looks blank. I think it was the sixth time it had crashed that day (or was it the sixth report I sent in?) I was not a happy bunny at that moment in time, especially as it had not happened just after an upgrade.

Hence my pleas!

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Did you try to disable hardware acceleration to see if that helps?

  • Edit > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"
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Apparently it was disabled when I put the system in safe mode. I will do it tomorrow. What I did not know was that I had to uncheck the box, not leave it checked.

I have had a long day, and it is beyond bed-time for me. Sorry.

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I don't know if Firefox was in safe mode after I close my computer down overnight - given that the safe mode doesn't actually change anything for me, it is difficult to know as there is no dialogue box to say whether it is on or not.

I have just tried switching out the hardware acceleration, that is to say, unticking the box. In the last few minutes, Firefox crashed five times (it might have been six) but I did not bother sending reports as I never get answers and my problems remain whether I send reports or not.

Can anyone tell me what on earth is going on? I am now more puzzled than when I started!

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Well, I guess that in the circumstances, I am as confused as when I started. Firefox crashes less at the moment - yet I do not know if the "safe mode" is retained overnight when switching down my computer.

What I would still like to know is how to stop Firefox making automatic updates!

This morning I got "your browser has been updated and needs to be restarted" - is it possible to stop this? After all, this is where my problems start: updates are usually unstable for me.

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The Firefox 10.0.2 update is to fix a security vulnerability, so I would advice you to apply that update.

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I am sure they all are. That it just said "an update" made me think that they had moved onto Firefox 24 since we began this conversation.

I am still no further with my quest to understand what is going on.

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