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new firefox upgrade downloads but doesnt install

Posted

i click on the link to downloads and a new opens with the download that only takes a couple seconds to download once that happens there is no more activity or installation process i try restarting firefox and my computer and Im still on the same version

i click on the link to downloads and a new opens with the download that only takes a couple seconds to download once that happens there is no more activity or installation process i try restarting firefox and my computer and Im still on the same version

Additional System Details

This happened

Every time Firefox opened

This started when...

today 02 13 12

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Shockwave Flash 10.0 r12
  • iTunes Detector Plug-in
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Rhapsody Player Engine Plugin
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.13) Gecko/2009073022 Firefox/3.0.13 ( .NET CLR 3.5.30729; .NET4.0C)

More Information

the-edmeister
  • Top 25 Contributor
  • Moderator
5425 solutions 40495 answers
Try downloading the full Firefox 10.0.1 setup file, and install it. http://www.mozilla.com/en-US/firefox/all.html https://support.mozilla.com/en-US/kb/Installing+Firefox+on+Windows