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Amazon.com thinks its still connecting...

Posted

I updated to Firefox 11 on Mac Lion and then somehow it went back to 10. Now most Amazon.com pages will finish loading, but not according to Firefox. The tab title will say "connecting..." and it will have the swirling circle and it never gets out of that status. I went back to an old version and the problem goes away. I updated back to 11 beta and applied current updates and it still happens. So this must be a 10+ issue only. This happens on like 70% of amazon product pages or the home page. I also tried disabling all add-ons.

I updated to Firefox 11 on Mac Lion and then somehow it went back to 10. Now most Amazon.com pages will finish loading, but not according to Firefox. The tab title will say "connecting..." and it will have the swirling circle and it never gets out of that status. I went back to an old version and the problem goes away. I updated back to 11 beta and applied current updates and it still happens. So this must be a 10+ issue only. This happens on like 70% of amazon product pages or the home page. I also tried disabling all add-ons.

Additional System Details

Sites Affected

http://www.amazon.com

Installed Plug-ins

  • Shockwave Flash 11.1 r102
  • 4.0.60831.0
  • LogMeIn remote control components
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Microsoft Office for Mac SharePoint Browser Plug-in

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:11.0) Gecko/20100101 Firefox/11.0

More Information

Application Basics
Name
Firefox
Version
11.0
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:11.0) Gecko/20100101 Firefox/11.0
Profile Directory
Show in Finder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.0.3
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Feedback
1.1.2
true
testpilot@labs.mozilla.com
HttpFox
0.8.10
true
{4093c4de-454a-4329-8aff-c6b0b123c386}
LastPass
1.80.0
true
support@lastpass.com
New Tab Homepage View
1.1
true
clearz@gmail.com
DownloadHelper
4.9.8
false
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
HTTPS-Everywhere
1.2.2
false
https-everywhere@eff.org
McAfee SiteAdvisor
1.2
false
{4ED1F68A-5463-4931-9384-8FFF5ED91D92}
New Tab Homepage
0.4.3
false
{66E978CD-981F-47DF-AC42-E3CF417C1467}
New Tab King
5.1.2
false
{FC5BAC7D-D696-4ba6-B913-CF8F000C33DF}
Password Exporter
1.2.1
false
{B17C1C5A-04B1-11DB-9804-B622A1EF5492}
POFAdUploader
1.4
false
{871872e1-14b0-48f8-9d27-955fb61814c4}
QuickPasswords
1.9.1
false
QuickPasswords@axelg.com
SeoQuake
2.8.0
false
{317B5128-0B0B-49b2-B2DB-1E7560E16C74}
StumbleUpon
3.99
false
{AE93811A-5C9A-4d34-8462-F7B864FC4696}
Xmarks
4.0.5
false
foxmarks@kei.com
Modified Preferences
Name
Value
accessibility.typeaheadfind.casesensitive
1
accessibility.typeaheadfind.flashBar
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage
www.google.com/ig
browser.startup.homepage_override.buildID
20120208012847
browser.startup.homepage_override.mstone
rv:11.0
extensions.lastAppVersion
11.0
keyword.URL
http://search.newtabking.com/?t=1&q=
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1328910822
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
print.print_bgcolor
false
print.print_bgimages
false
print.print_command
print.print_downloadfonts
false
print.print_evenpages
true
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_page_delay
50
print.print_paper_data
0
print.print_paper_height
11.00
print.print_paper_size_type
1
print.print_paper_size_unit
0
print.print_paper_width
8.50
print.print_printer
print.print_reversed
false
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
56
print.print_unwriteable_margin_left
25
print.print_unwriteable_margin_right
25
print.print_unwriteable_margin_top
25
privacy.cpd.cookies
false
privacy.cpd.sessions
false
privacy.cpd.siteSettings
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
privacy.sanitize.timeSpan
0
security.disable_button.openCertManager
false
security.disable_button.openDeviceManager
false
security.warn_viewing_mixed
false
Graphics
Vendor ID
0x10de
Device ID
0x 640
WebGL Renderer
NVIDIA Corporation -- NVIDIA GeForce GT 120 OpenGL Engine -- 2.1 NVIDIA-7.12.9
GPU Accelerated Windows
1/1 OpenGL
AzureBackend
skia

Andrew
  • Moderator
322 solutions 4066 answers

Thanks for reporting this issue. I will see if there has been a bug filed for this yet if not I will file one. Thanks. Have a great day!

Thanks for reporting this issue. I will see if there has been a bug filed for this yet if not I will file one. Thanks. Have a great day!

Question owner

One more piece of information that might be relevant...

Amazon.com is actually rolling out a new website design change. When I cleared my cookies it actually showed me a brand new site design. But the next time I cleared it, the page went back to their old design. They must be using cookies to test a small user base before they roll out the new design. I don't know if that is related to the bug, but I wasn't able to reproduce this on another Mac using Firefox. I also didn't see it occur on Chrome, Safari or IE on Windows. So its pretty strange.

One more piece of information that might be relevant... Amazon.com is actually rolling out a new website design change. When I cleared my cookies it actually showed me a brand new site design. But the next time I cleared it, the page went back to their old design. They must be using cookies to test a small user base before they roll out the new design. I don't know if that is related to the bug, but I wasn't able to reproduce this on another Mac using Firefox. I also didn't see it occur on Chrome, Safari or IE on Windows. So its pretty strange.
ndp123 0 solutions 1 answers

Helpful Reply

Same thing. Amazon tabs only. Very irritating. Windows 7, FF 10.0.1

Same thing. Amazon tabs only. Very irritating. Windows 7, FF 10.0.1