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Facebook Games don't work anymore on Firefox only. Clicking a game application takes me to Facebook login page. How do I fix this?

Posted

When I click any game application on Facebook it takes me to a login page for Facebook. The Flash player doesn't even show up on the games that require it. I cleared cookies, cleared cache, enabled 3rd Party cookies. This happened today all of a sudden.

Chosen solution

I found the fix. Somehow the cookies for "apps.facebook.com" became Blocked. DOH! Unblocked it and everything is back to normal. Thanks.

Read this answer in context 0

Additional System Details

Sites Affected

http://facebook.com

Installed Plug-ins

  • Shockwave Flash 11.1 r102
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • DivX Plus Web Player version 2.2.0.52
  • Version 2.6.1.5251
  • Google Talk Plugin Video Accelerator version:0.1.44.14
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 15.0.0.198
  • iTunes Detector Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_30 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • GEPlugin
  • Google Updater pluginhttp://pack.google.com/
  • DivX VOD Helper Plug-in
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • npdivxplayerplugin
  • 3D Life Player Beta (4.1.0.78). For more information, visit the 3D Life Player web site.
  • kSolo Audio/Video Multimedia System
  • 1.7.0069.3
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:10.0) Gecko/20100101 Firefox/10.0

More Information

Application Basics
Name
Firefox
Version
10.0
User Agent
Mozilla/5.0 (Windows NT 6.0; WOW64; rv:10.0) Gecko/20100101 Firefox/10.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Greasemonkey
0.9.15
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
Java Console
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{CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA}
Power Twitter
2.02
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{b2509cd4-17cd-45ed-8146-a82af038f493}
DivX Plus Web Player HTML5 <video>
2.1.2.145
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{23fcfd51-4958-4f00-80a3-ae97e717ed8b}
Google Gears
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{000a9d1c-beef-4f90-9363-039d445309b8}
HP Smart Web Printing
4.60
false
smartwebprinting@hp.com
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Move Media Player
7
false
moveplayer@movenetworks.com
RealPlayer Browser Record Plugin
15.0.0
false
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
Skype Click to Call
5.8.0.8855
false
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Video Codec Plugin
1.0
false
plugin@gameplaylabs.com
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.display.background_color
#C0C0C0
browser.display.use_system_colors
true
browser.history_expire_days.mirror
180
browser.history_expire_days_min
12
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://www.google.com/ig
browser.startup.homepage_override.buildID
20120129021758
browser.startup.homepage_override.mstone
rv:10.0
browser.tabs.autoHide
true
dom.ipc.plugins.enabled.npmywebs.dll
false
dom.max_script_run_time
1800
extensions.lastAppVersion
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general.useragent.extra.brc
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729; .NET4.0C)
general.useragent.extra.searchtoolbar
SearchToolbar/1.2
gfx.blacklist.direct2d
2
gfx.blacklist.layers.direct3d10
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gfx.blacklist.layers.direct3d10-1
2
gfx.blacklist.layers.direct3d9
2
gfx.blacklist.layers.opengl
2
gfx.blacklist.suggested-driver-version
257.21
gfx.blacklist.webgl.angle
2
gfx.blacklist.webgl.msaa
2
gfx.blacklist.webgl.opengl
2
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1327793179
places.history.expiration.transient_current_max_pages
100624
places.history.expiration.transient_optimal_database_size
160997866
places.last_vacuum
1300307527
print.print_printer
HP Officejet 4315
print.printer_HP_Officejet_4200_series.print_bgcolor
false
print.printer_HP_Officejet_4200_series.print_bgimages
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print.printer_HP_Officejet_4200_series.print_command
print.printer_HP_Officejet_4200_series.print_downloadfonts
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&PT
print.printer_HP_Officejet_4200_series.print_footerright
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print.printer_HP_Officejet_4200_series.print_headerright
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print.printer_HP_Officejet_4200_series.print_in_color
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print.printer_HP_Officejet_4200_series.print_oddpages
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print.printer_HP_Officejet_4200_series.print_orientation
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print.printer_HP_Officejet_4200_series.print_pagedelay
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print.printer_HP_Officejet_4200_series.print_shrink_to_fit
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print.printer_HP_Officejet_4200_series.print_unwriteable_margin_right
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print.printer_HP_Officejet_4300_Series.print_bgcolor
false
print.printer_HP_Officejet_4300_Series.print_bgimages
false
print.printer_HP_Officejet_4300_Series.print_command
print.printer_HP_Officejet_4300_Series.print_downloadfonts
false
print.printer_HP_Officejet_4300_Series.print_edge_bottom
0
print.printer_HP_Officejet_4300_Series.print_edge_left
0
print.printer_HP_Officejet_4300_Series.print_edge_right
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print.printer_HP_Officejet_4300_Series.print_edge_top
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print.printer_HP_Officejet_4300_Series.print_evenpages
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print.printer_HP_Officejet_4300_Series.print_footercenter
print.printer_HP_Officejet_4300_Series.print_footerleft
&PT
print.printer_HP_Officejet_4300_Series.print_footerright
&D
print.printer_HP_Officejet_4300_Series.print_headercenter
print.printer_HP_Officejet_4300_Series.print_headerleft
&T
print.printer_HP_Officejet_4300_Series.print_headerright
&U
print.printer_HP_Officejet_4300_Series.print_in_color
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0.5
print.printer_HP_Officejet_4300_Series.print_margin_right
0.5
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0.5
print.printer_HP_Officejet_4300_Series.print_oddpages
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print.printer_HP_Officejet_4300_Series.print_orientation
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print.printer_HP_Officejet_4300_Series.print_pagedelay
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print.printer_HP_Officejet_4300_Series.print_paper_data
1
print.printer_HP_Officejet_4300_Series.print_paper_height
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0
print.printer_HP_Officejet_4300_Series.print_paper_size_unit
0
print.printer_HP_Officejet_4300_Series.print_paper_width
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print.printer_HP_Officejet_4300_Series.print_reversed
false
print.printer_HP_Officejet_4300_Series.print_scaling
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print.printer_HP_Officejet_4300_Series.print_shrink_to_fit
false
print.printer_HP_Officejet_4300_Series.print_to_file
false
print.printer_HP_Officejet_4300_Series.print_unwriteable_margin_bottom
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print.printer_HP_Officejet_4315.print_bgcolor
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print.printer_HP_Officejet_4315.print_bgimages
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print.printer_HP_Officejet_4315.print_footerright
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print.printer_HP_Officejet_4315.print_headercenter
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print.printer_HP_Officejet_4315.print_headerright
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print.printer_HP_Officejet_4315.print_in_color
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print.printer_HP_Officejet_4315.print_oddpages
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print.printer_HP_Officejet_4315.print_pagedelay
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print.printer_HP_Officejet_4315.print_paper_height
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print.printer_HP_Officejet_4315.print_paper_size_unit
0
print.printer_HP_Officejet_4315.print_paper_width
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print.printer_HP_Officejet_4315.print_reversed
false
print.printer_HP_Officejet_4315.print_scaling
1.00
print.printer_HP_Officejet_4315.print_shrink_to_fit
true
print.printer_HP_Officejet_4315.print_to_file
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print.printer_HP_Officejet_4315.print_unwriteable_margin_bottom
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print.printer_HP_Officejet_4315.print_unwriteable_margin_left
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print.printer_HP_Officejet_4315.print_unwriteable_margin_right
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print.printer_HP_Officejet_4315.print_unwriteable_margin_top
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privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.formdata
false
privacy.clearOnShutdown.sessions
false
privacy.cpd.cookies
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privacy.cpd.downloads
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privacy.cpd.formdata
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privacy.cpd.history
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privacy.cpd.sessions
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privacy.donottrackheader.enabled
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privacy.item.cookies
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privacy.item.formdata
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privacy.item.history
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privacy.sanitize.migrateFx3Prefs
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privacy.sanitize.sanitizeOnShutdown
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security.warn_viewing_mixed
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Graphics
Adapter Description
NVIDIA GeForce 7150M / nForce 630M
Vendor ID
10de
Device ID
0531
Adapter RAM
64
Adapter Drivers
nvd3dumx,nvd3dum
Driver Version
7.15.11.7991
Driver Date
6-24-2009
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
Unknown
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
DirectWrite Enabled
false (7.0.6002.18409)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
GPU Accelerated Windows
0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.

Matt_G
  • Administrator
  • Moderator
380 solutions 1848 answers

Hi tizzlef,

Have you looked at the Knowledge Base article Fix problems with Facebook games, chat and more? There is a lot of good troubleshooting information in there. Please be sure to try all of the suggested steps. Each one is valuable and may be the answer to your issue.

Hopefully this helps!

Question owner

Yes, it was the first thing I stumbled upon when finding the Mozilla Help page.

As for the noted Solutions for the "Problems using Facebook in Firefox": I can not access Flash in-game because it takes me straight to a login page. I upgraded Firefox. I cleared Cookies and Cache and History (my browser is set to clear cache and history every time I close Firefox). I updated Java and Java has always been enabled. I disabled old plugins but none that affect Facebook. And ran anti-virus and anti-malware software.

I checked to see if any of those helped after I performed each one... still have the same problem.

Cheng Wang
  • Administrator
  • Moderator
36 solutions 435 answers

Helpful Reply

Have you tried contacting Facebook? They sometimes roll out experimental changes to a subset of their userbase and this can cause weird behavior on some accounts.

Helpful Reply

I used my roommate's computer. Logged on to my Facebook account with Firefox and all the applications worked.

Chosen Solution

I found the fix. Somehow the cookies for "apps.facebook.com" became Blocked. DOH! Unblocked it and everything is back to normal. Thanks.