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get " You may be experiencing an issue with your browser" when logging on verizonwireless.com

  • 1 reply
  • 7 have this problem
  • 13 views
  • Last reply by cor-el

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I am able to access verizonwireless.com only if the customer service rep deletes my account and I am setting up account for the first time. If I leave and try to re-enter using the sign on page I get the error message:

You may be experiencing an issue with your browser


For security reasons this site is best accessed when only one browser is open. We suggest you close all Internet browser windows, open a new browser and access the site again.

If you receive this page after having closed all other browser windows, please clear you cache.

To clear you cache in Internet Explorer:

   Click on "Tools" and select "Internet Options".
   Click on both "Delete Cookies" and "Delete file".
   Close all internet browser windows, open a new browser and access the site.

What settings need adjusting to be able to log o?

All Replies (1)

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"