Every SSL website I visit shows the message "This Connection is Untrusted" and shows me a fake SSL certificate for a different domain name.
When I visit any website which requires SSL I am shows the "This Connection is Untrusted" message. No matter which website I visit it is always exactly the same message and the same SSL certificate which it says is only valid for www.thawte.com
support.mozilla.org uses an invalid security certificate.
The certificate is not trusted because no issuer chain was provided. The certificate is only valid for www.thawte.com The certificate expired on 11/11/2011 23:59. The current time is 28/01/2012 11:46.
When I click "Add Exception" on any website and view the certificate it's exactly the same certificate with the exact same serial number.
I did have a similar issue with Internet Explorer showing a 404 Error when I visited SSL protected pages but doing a System Restore to a month ago fix that. All other bowsers are/were fine.
I installed Firefox 3.x last month to test something which is when the problem started. I have since uninstalled Firefox 3.x and reinstalled the latest version. I have deleted all preferences/setting, disabled add-ons and reinstalled it again numerous times. I have done a Windows system restore to before the problem started with no luck.
The Time/Date on my computer are correct. I have no firewall other than the windows one. I had no antivirus (netbook) until I installed one (Avast) yesterday to see if a virus was causing the issues (none found). This problem exists on any internet connection (tested at Work and Home).
Chosen solution
or try use Skip Cert Error add-on (enables skipping the SSL/TLS certificate error page)
thank you
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Chosen Solution
or try use Skip Cert Error add-on (enables skipping the SSL/TLS certificate error page)
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.
Thank you for taking the time to respond.
There is quite clearly a rather serious issue with Firefox and how it is handling SSL certificates. As I do use my computer for Banking and Email etc I would like to get it fixed for peace of mind rather than simply ignoring the warnings. Ignoring warnings would make the who SSL thing pointless.
For me correctting the date of pc solved the problem
Modified by mehdii
If the date and time is correct then you can try to delete (or move/rename) the cert8.db file in the Firefox Profile Folder to make Firefox create a new file.
You can use this button to go to the Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Open Containing Folder
I tried this with no luck.
I also tried fully uninstalling Firefox and deleting all the data in this folder then reinstalling it. I still have the same issue.
I tried the skip add on, I pass the SSL test, Cleared the cookies, cache and history. IE works. I don't know why FF is having this problem. I've spent hours on it.
Can't FF fix this? It's not my damn clock either.
I started getting this when I downloaded a Microsoft Authenticode code signing certificate from Verisign. I am trying to log on to a bank and then I get the warning. If I examine the Certificate path it tells me that the top level certifiacte was issued by Verisign, but the Issuer field contains: CN = Microsoft Code Verification Root O = Microsoft Corporation L = Redmond ST = Washington C = US
If I use IE and goes to the same bank, everything is fine and the Issuer field contains: CN = VeriSign Class 3 Public Primary Certification Authority - G5 OU = (c) 2006 VeriSign, Inc. - For authorized use only OU = VeriSign Trust Network O = VeriSign, Inc. C = US
To me it it is quite clear that FireFox 10.0 has a serious bug dealing with certificates.
You may have security software that is intercepting secure connections and sends its own certificate.
Check the connection settings.
- Tools > Options > Advanced : Network : Connection > Settings
- https://support.mozilla.org/kb/Options+window+-+Advanced+panel
If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.
See "Firefox connection settings":
I tried both of those already. The skip ad on works sometimes but I still get the untrusted connection on some sites.
I am very frustrated. I am having this problem with connection untrusted for all secure sites I visit to login using Firefox and IE. My system is win/xp, firefox 10, norton 360 v5. Computer worked fine until a desktop brought down when fuse clicked off to cut power to section of house to install new electrical switch. I updated all plug in software, ran security software. I am not confident enough to muck around with some of the suggestions above without further compromising my system. Some linear stepped suggestions to fix would be helpful for this minimally technical user.