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custom searchmenu wizard won't close

Posted

the lower half of the display shows:

The Custom SearchMenu Wizard. I dont know it got there and I can't get rid of it. Can you help, please

Chosen solution

Ok, so it seems to be a recent update of Fast Video Download that broke the 3.6 version of their add-on. You can update to the latest version of Firefox at: http://www.mozilla.org/firefox

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • WebEx General Plugin Container Version 169
  • Java 1.3.1 Plug-in
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Shockwave Flash 10.1 r102
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.2.25) Gecko/20111212 Firefox/3.6.25

More Information

Tobbi
  • Moderator
67 solutions 450 answers

Please see this article and find out if you can uninstall the add-on: Disable or remove Add-ons

Cheers!

Poison Rocks! 0 solutions 2 answers

Helpful Reply

PROBLEM SOLVED!!

The problem is with an Add-On called "Fast Video Download (with SearchMenu) 4.1.5

As soon as you disable or uninstall this, the dreaded message is gone!

Under Tools Menu / Add-On's / Fast Video Download / Disable or Uninstall Restart FireFox (PROBLEM SOLVED!!!)

Cheng Wang
  • Administrator
  • Moderator
36 solutions 435 answers

Chosen Solution

Ok, so it seems to be a recent update of Fast Video Download that broke the 3.6 version of their add-on. You can update to the latest version of Firefox at: http://www.mozilla.org/firefox