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Why does the scroll wheel stop working since version 3.6

Posted

Ever since the installation of version 4.0 there has been an issue with the scroll wheel not working properly. For the most part it works but occasionally the wheel stops working and no longer scrolls the pages up and down. At this point I need to close out the browser and reopen.

Ever since the installation of version 4.0 there has been an issue with the scroll wheel not working properly. For the most part it works but occasionally the wheel stops working and no longer scrolls the pages up and down. At this point I need to close out the browser and reopen.

Chosen solution

Have you updated your mouse drivers lately? Also, this can happen if you switch rendering engines using an addon such as IE Tab. If you have IE Tab installed, it may need updating.

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Additional System Details

This happened

A few times a week

This started when...

Starting with Version 4.0

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • iTunes Detector Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape 8.3.1
  • BlackBerry WebSL Browser Plug-In
  • Shockwave Flash 10.2 r153
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:10.0) Gecko/20100101 Firefox/10.0

More Information

JayGarcia 30 solutions 273 answers

Chosen Solution

Have you updated your mouse drivers lately? Also, this can happen if you switch rendering engines using an addon such as IE Tab. If you have IE Tab installed, it may need updating.

Have you updated your mouse drivers lately? Also, this can happen if you switch rendering engines using an addon such as IE Tab. If you have IE Tab installed, it may need updating.

Question owner

Thanks for the reply, I have checked my driver and shows it is up to date. I manually updated the driver again but as it was unzipping the files all the existing files were being replaced with files with the same build date so I'm pretty sure the mouse driver is up to date.

Is IE Tab an addon for firefox? If so then I don't have it installed.

Thanks for the reply, I have checked my driver and shows it is up to date. I manually updated the driver again but as it was unzipping the files all the existing files were being replaced with files with the same build date so I'm pretty sure the mouse driver is up to date. Is IE Tab an addon for firefox? If so then I don't have it installed.