Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 4 replies
  • 3 have this problem
  • 1 view
  • Last reply by cmmekp

Pip22
Pip22
more options

The Mozilla Crash Reporter window appears every single time I open Firefox, even in safemode.

The Mozilla Crash Reporter window appears every single time I open Firefox, even in safemode.

Chosen solution

1) You should update to Firefox 9.0.1 and see if that resolves it -> http://www.mozilla.org/en-US/firefox/new/

2) https://crash-stats.mozilla.com/report/index/0dd674f7-0bbd-4bda-9f85-669d42120117

Firefox 8.0 Crash Report [@ js_GetClassPrototype(JSContext*, JSObject*, JSProtoKey, JSObject**, js::Class*) ]

Read this answer in context 👍 0

All Replies (4)

Tim
Tim
more options

Chosen Solution

1) You should update to Firefox 9.0.1 and see if that resolves it -> http://www.mozilla.org/en-US/firefox/new/

2) https://crash-stats.mozilla.com/report/index/0dd674f7-0bbd-4bda-9f85-669d42120117

Firefox 8.0 Crash Report [@ js_GetClassPrototype(JSContext*, JSObject*, JSProtoKey, JSObject**, js::Class*) ]

alan_r
alan_r
more options

Removing your Ask toolbar will also be a big help. Look for advice in the "Search Firefox Help" box above or Google.

alan_r
alan_r
more options

More from Safe Browser via Swarnava - Detailed advice on deleting Ask.

https://support.mozilla.org/ro/questions/860416#answer-229058

Modified by alan_r

cmmekp
cmmekp
more options

go to programs, delete firefox and reinstall it again.