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How can I stop Mozilla and some extensions from opening new tabs every time I open firefox, even with no updates?

Posted

I'm using Firefox 9.0.1 on a Windows 7 laptop. Since upgrading to 9.0 and then 9.0.1 Mozilla and Speed Dial open new tabs as if they've been updated, even though there has been no update. Colorful tabs 8.0 did it as well, but I disabled it.

I'm using Firefox 9.0.1 on a Windows 7 laptop. Since upgrading to 9.0 and then 9.0.1 Mozilla and Speed Dial open new tabs as if they've been updated, even though there has been no update. Colorful tabs 8.0 did it as well, but I disabled it.

Chosen solution

There shouldn't be a user.js file in the Firefox Profile Folder unless you other other software or Firefox extension has created it.

Can you post the content of user.js if you have such a file? You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

You can also try to rename prefs.js to prefs.js.old to reset all preferences in case there is a problem with the file as stated in the KB articles.

Read this answer in context 1

Additional System Details

This happened

Every time Firefox opened

This started when...

With update to 9.0 and continued into 9.0.1

Installed Plug-ins

  • Firefox Proxy component for eMail ID
  • Picasa plugin
  • Winamp Application Detector
  • iTunes Detector Plug-in
  • Shockwave Flash 11.1 r102
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • 4.0.60831.0
  • AppWorld NPAPI plugin
  • Version 1.1.11, copyright 1996-2011 The VideoLAN Teamhttp://www.videolan.org/
  • BlackBerry WebSL Browser Plug-In
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • Foxit Reader Plug-In For Firefox and Netscape
  • Windows Activation Technologies Plugin for Mozilla
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1

More Information

uninstalling and reinstalling the affected extensions. Uninstalling, rolling back and reinstalling latest versions of Firefox with no luck. It does not happen with previous versions of Firefox, but I prefer to have the latest version (assuming it is more secure).

Oxylatium 43 solutions 296 answers

Helpful Reply

Do you have BitDefender (2010 e.g.) with its toolbar? If yes, remove it because the BD toolbar is known to be buggy and cause this issue (add-on compatibility check at each Firefox start).

And report here the BD toolbar version you have.

Do you have BitDefender (2010 e.g.) with its toolbar? If yes, remove it because the BD toolbar is known to be buggy and cause this issue (add-on compatibility check at each Firefox start). And report here the BD toolbar version you have.
cor-el
  • Top 10 Contributor
  • Moderator
12878 solutions 118203 answers
See also these articles for some suggestions: *https://support.mozilla.org/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox *https://support.mozilla.org/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols *http://kb.mozillazine.org/Preferences_not_saved

Question owner

No, no BD toolbar here. But I thank you for the help and info. I won't get THAT toolbar for sure. :)

No, no BD toolbar here. But I thank you for the help and info. I won't get THAT toolbar for sure. :)

Question owner

I'm sure that this is probably what I need, unfortunately when I get to opening the user.js file, I feel like I'm trying to read a new language with no dictionary and no tutor.  ;)

I'm sure that this is probably what I need, unfortunately when I get to opening the user.js file, I feel like I'm trying to read a new language with no dictionary and no tutor. ;)
cor-el
  • Top 10 Contributor
  • Moderator
12878 solutions 118203 answers

Chosen Solution

There shouldn't be a user.js file in the Firefox Profile Folder unless you other other software or Firefox extension has created it.

Can you post the content of user.js if you have such a file? You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

You can also try to rename prefs.js to prefs.js.old to reset all preferences in case there is a problem with the file as stated in the KB articles.

There shouldn't be a user.js file in the Firefox Profile Folder unless you other other software or Firefox extension has created it. *http://kb.mozillazine.org/Profile_folder_-_Firefox Can you post the content of user.js if you have such a file? You can use this button to go to the Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Open Containing Folder You can also try to rename prefs.js to prefs.js.old to reset all preferences in case there is a problem with the file as stated in the KB articles.

Question owner

I think it might be too big because every time I try my connection times out.

I think it might be too big because every time I try my connection times out.

Question owner

I will try to post it in smaller chunks.


# Mozilla User Preferences

/* Do not edit this file.
 *
 * If you make changes to this file while the application is running,
 * the changes will be overwritten when the application exits.
 *
 * To make a manual change to preferences, you can visit the URL about:config
 * For more information, see http://www.mozilla.org/unix/customizing.html#prefs
 */

user_pref("CT2260173..clientLogIsEnabled", true);
user_pref("CT2260173..clientLogServiceUrl", "http://clientlog.users.conduit.com/ClientDiagnostics.asmx/ReportDiagnosticsEvent");
user_pref("CT2260173..uninstallLogServiceUrl", "http://uninstall.users.conduit.com/Uninstall.asmx/RegisterToolbarUninstallation");
user_pref("CT2260173.ALLOW_SHOWING_HIDDEN_TOOLBAR", false);
user_pref("CT2260173.AboutPrivacyUrl", "http://www.conduit.com/privacy/Default.aspx");
user_pref("CT2260173.AppTrackingLastCheckTime", "Tue Nov 08 2011 17:15:50 GMT-0500 (Eastern Standard Time)");
user_pref("CT2260173.CT2260173", "CT2260173");
user_pref("CT2260173.CommunitiesChangesLastCheckTime", "0");
user_pref("CT2260173.CurrentServerDate", "3-12-2011");
user_pref("CT2260173.DSInstall", true);
user_pref("CT2260173.DialogsAlignMode", "LTR");
user_pref("CT2260173.DialogsGetterLastCheckTime", "Wed Nov 30 2011 14:22:37 GMT-0500 (Eastern Standard Time)");
user_pref("CT2260173.DownloadReferralCookieData", "");
user_pref("CT2260173.FeedLastCount128940659599556287", 0);
user_pref("CT2260173.FeedPollDate128940659196275477", "Fri Dec 02 2011 19:34:31 GMT-0500 (Eastern Standard Time)");
user_pref("CT2260173.FeedPollDate128940659574712536", "Fri Dec 02 2011 19:34:31 GMT-0500 (Eastern Standard Time)");
user_pref("CT2260173.FeedTTL128940659574712536", 40);
user_pref("CT2260173.FirstServerDate", "6-11-2011");
user_pref("CT2260173.FirstTime", true);
I will try to post it in smaller chunks. <pre><nowiki># Mozilla User Preferences /* Do not edit this file. * * If you make changes to this file while the application is running, * the changes will be overwritten when the application exits. * * To make a manual change to preferences, you can visit the URL about:config * For more information, see http://www.mozilla.org/unix/customizing.html#prefs */ user_pref("CT2260173..clientLogIsEnabled", true); user_pref("CT2260173..clientLogServiceUrl", "http://clientlog.users.conduit.com/ClientDiagnostics.asmx/ReportDiagnosticsEvent"); user_pref("CT2260173..uninstallLogServiceUrl", "http://uninstall.users.conduit.com/Uninstall.asmx/RegisterToolbarUninstallation"); user_pref("CT2260173.ALLOW_SHOWING_HIDDEN_TOOLBAR", false); user_pref("CT2260173.AboutPrivacyUrl", "http://www.conduit.com/privacy/Default.aspx"); user_pref("CT2260173.AppTrackingLastCheckTime", "Tue Nov 08 2011 17:15:50 GMT-0500 (Eastern Standard Time)"); user_pref("CT2260173.CT2260173", "CT2260173"); user_pref("CT2260173.CommunitiesChangesLastCheckTime", "0"); user_pref("CT2260173.CurrentServerDate", "3-12-2011"); user_pref("CT2260173.DSInstall", true); user_pref("CT2260173.DialogsAlignMode", "LTR"); user_pref("CT2260173.DialogsGetterLastCheckTime", "Wed Nov 30 2011 14:22:37 GMT-0500 (Eastern Standard Time)"); user_pref("CT2260173.DownloadReferralCookieData", ""); user_pref("CT2260173.FeedLastCount128940659599556287", 0); user_pref("CT2260173.FeedPollDate128940659196275477", "Fri Dec 02 2011 19:34:31 GMT-0500 (Eastern Standard Time)"); user_pref("CT2260173.FeedPollDate128940659574712536", "Fri Dec 02 2011 19:34:31 GMT-0500 (Eastern Standard Time)"); user_pref("CT2260173.FeedTTL128940659574712536", 40); user_pref("CT2260173.FirstServerDate", "6-11-2011"); user_pref("CT2260173.FirstTime", true);</nowiki></pre>

Modified by cor-el

Question owner

I lost my place so if it repeats some, I'm very sorry.

deleting...

I lost my place so if it repeats some, I'm very sorry. deleting...

Modified by MissM007

Question owner

There's a LOT more. Maybe I should just change the name of the file and be done with it after all. Sorry for all the posts.

There's a LOT more. Maybe I should just change the name of the file and be done with it after all. Sorry for all the posts.
cor-el
  • Top 10 Contributor
  • Moderator
12878 solutions 118203 answers

You seem to have caught one or more Conduit toolbars judging from the CT2260173 identifiers in that user.js file.
If all those lines are similar then you can delete that user.js file, it shouldn't be there after all.
You may also want to check installed programs in the Control Panel > Programs to see if there are Any suspicious Conduit Toolbars showing.

You can also check installed extensions: Tools > Add-ons > Extensions

See also Help > Troubleshooting Information for installed extensions.

You seem to have caught one or more Conduit toolbars judging from the CT2260173 identifiers in that user.js file.<br /> If all those lines are similar then you can delete that user.js file, it shouldn't be there after all.<br /> You may also want to check installed programs in the Control Panel > Programs to see if there are Any suspicious Conduit Toolbars showing. You can also check installed extensions: Tools > Add-ons > Extensions *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes See also Help > Troubleshooting Information for installed extensions. *https://support.mozilla.org/kb/Using+the+Troubleshooting+Information+page

Question owner

Getting rid of the user.js file seems to have done the trick.

Thank you so much for your time and help. I really appreciate it.

Getting rid of the user.js file seems to have done the trick. Thank you so much for your time and help. I really appreciate it.
cor-el
  • Top 10 Contributor
  • Moderator
12878 solutions 118203 answers

You're welcome

You're welcome