Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by Matt_G

swissCalvin
swissCalvin
more options

Updated to latest version of Firefox portable. Afterwards couldn't start app anymore. It just crashes when I start the app. Using Windows 7 Enterprise 64 Bit.

Updated to latest version of Firefox portable. Afterwards couldn't start app anymore. It just crashes when I start the app. Using Windows 7 Enterprise 64 Bit.

All Replies (1)

Matt_G
Matt_G
more options

Hi swissCalvin,

Have you tried starting Firefox in Safe Mode by holding down shift while Firefox is starting up?

If the crash doesn't happen in Safe Mode, you should look at Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. If it still happens, there are a lot of good troubleshooting steps in Troubleshoot Firefox crashes (closing or quitting unexpectedly).

Hopefully this helps!