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Firefox crashes

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Firefox keeps crashing constantly. I can't keep it open more than 10 seconds. It all started a few hours ago. Please help.

Firefox keeps crashing constantly. I can't keep it open more than 10 seconds. It all started a few hours ago. Please help.

Chosen solution

See:


Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

Read this answer in context 0

Additional System Details

Crash ID

bp-1c83089f-e269-4182-b017-6551e2120109

Application

  • User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; .NET4.0C)

More Information

Application Basics
Name
Firefox
Version
9.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Java Console
6.0.30
false
{CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA}
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.buildID
20111220165912
browser.startup.homepage_override.mstone
rv:9.0.1
extensions.lastAppVersion
9.0.1
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
privacy.sanitize.migrateFx3Prefs
true
Graphics
Adapter Description
NVIDIA GeForce GTX 460
Vendor ID
10de
Device ID
0e22
Adapter RAM
1024
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
8.17.12.8562
Driver Date
10-15-2011
Adapter Description (GPU #2)
NVIDIA GeForce GTX 460
Vendor ID (GPU #2)
10de
Device ID (GPU #2)
0e22
Adapter RAM (GPU #2)
1024
Adapter Drivers (GPU #2)
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version (GPU #2)
8.17.12.5896
Driver Date (GPU #2)
7-9-2010
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7600.16699)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce GTX 460) -- OpenGL ES 2.0 (ANGLE 0.0.0.809)
GPU Accelerated Windows
1/1 Direct3D 10

Question owner

I installed Chrome and it crashes the same as firefox. Any idea?

I installed Chrome and it crashes the same as firefox. Any idea?
cor-el
  • Top 10 Contributor
  • Moderator
15028 solutions 136344 answers

Chosen Solution

See:


Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

See: *http://kb.mozillazine.org/Firefox_crashes *https://support.mozilla.org/kb/Firefox+crashes ---- Do a malware check with some malware scanning programs on the Windows computer.<br /> You need to scan with all programs because each program detects different malware.<br /> Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br /> *http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware *http://www.superantispyware.com/ - SuperAntispyware *http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner *http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page *http://www.safer-networking.org/en/index.html - Spybot Search & Destroy *http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked