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I get the following message when starting lastest version of FireFox load: TypeError: Components.classes['@checkpoint.com/XPCOMTrustCheckerMozilla/TrustCheckerMozilla;1'] is undefined and cannot get any Pogo games to work

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Never had problem until I updated FireFox - now java won't work using XP

Never had problem until I updated FireFox - now java won't work using XP

Chosen solution

That is part of Zone Alarm; possibly the toolbar that Checkpoint/Zone Alarm installs. You must have Zone Alarm 10.1.079.000 for the toolbar to work Firefox 9 (auto update to Zone Alarm 10.1.0079.000 has not yet been turned on by Zone Alarm). Zone Alarm 10.1.079.000 works only in Firefox 9 and not earlier versions of Firefox. For instructions on downloading and installing, or for problems with Zone Alarm or its toolbar, post a question on the Zone Alarm forum.

"...now java won't work using XP." If the following does not answer your question about Java, please post more details about Java not working.

Java Console
Unless you do Java programming/development or debug Java applets on web pages, you do not need Java Console. Java update will install a new Java Console with each update. Removing the Java Console extensions has no effect on the functioning of Java for web browsing. You can see, but not remove, the Java Console extensions in Add-ons > Extensions. Java Console extensions can be safely removed manually by following the instructions in this article:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Read this answer in context 👍 1

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Chosen Solution

That is part of Zone Alarm; possibly the toolbar that Checkpoint/Zone Alarm installs. You must have Zone Alarm 10.1.079.000 for the toolbar to work Firefox 9 (auto update to Zone Alarm 10.1.0079.000 has not yet been turned on by Zone Alarm). Zone Alarm 10.1.079.000 works only in Firefox 9 and not earlier versions of Firefox. For instructions on downloading and installing, or for problems with Zone Alarm or its toolbar, post a question on the Zone Alarm forum.

"...now java won't work using XP." If the following does not answer your question about Java, please post more details about Java not working.

Java Console
Unless you do Java programming/development or debug Java applets on web pages, you do not need Java Console. Java update will install a new Java Console with each update. Removing the Java Console extensions has no effect on the functioning of Java for web browsing. You can see, but not remove, the Java Console extensions in Add-ons > Extensions. Java Console extensions can be safely removed manually by following the instructions in this article:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Modified by SafeBrowser

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I did as suggested and went to Zone alarm and got the new 10.1.079.000 version and message that now has disappeared but still have a problem. i can get Pogo.com web site but when I try to load a game by clicking on the name of the game up comes this message - The connection was reset




         The connection to the server was reset while the page was loading.
       



 The site could be temporarily unavailable or too busy. Try again in a few
   moments.
 If you are unable to load any pages, check your computer's network
   connection.
 If your computer or network is protected by a firewall or proxy, make sure
   that Firefox is permitted to access the Web.

I have no trouble when using other browsers like Google Chrome. Have the Java plug-in 6.6.290.11 on Firefox

Now what - any suggestions? I do not have Java Console

Appreciate the help with Zone Alarm CheckPoint but seems I need more help! Thanks

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See --> https://support.mozilla.org/en-US/kb/Error%20loading%20web%20sites#w_the-problem-only-happens-with-certain-websites



If my prior reply solved your original question, which appears it did.....

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  • click on "Solved It" next to the reply ABOVE that BEST solved your ORIGINAL question
  • DO NOT click "Solved It" next to this reply

Thanks



New questions should not be posted within an existing question. That makes it difficult for other users to find answers that worked to solve the question listed in the original post.

Modified by SafeBrowser