Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Browser will not upgrade

  • 2 replies
  • 15 have this problem
  • 6 views
  • Last reply by cor-el

larosejune
larosejune
more options

My browser will not upgrade. Firefox tells me I am using an older version. I have clicked on the upgrade it downloads but nothing seems to happen after that. I know just enough to make me dangerous as far as the computer goes. So I am stuck with an old version. I have looked in my control panel and Firefox 9.0.1 is listed as of 12/30/11...yet my browser still tells me I am using 3.5 I don't know what to do, Please help me to fix this.

Confused in Macedon June larosejune@gmail.com

My browser will not upgrade. Firefox tells me I am using an older version. I have clicked on the upgrade it downloads but nothing seems to happen after that. I know just enough to make me dangerous as far as the computer goes. So I am stuck with an old version. I have looked in my control panel and Firefox 9.0.1 is listed as of 12/30/11...yet my browser still tells me I am using 3.5 I don't know what to do, Please help me to fix this. Confused in Macedon June larosejune@gmail.com

All Replies (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

try the alternate and easiest way by downloading from here

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You may have a user agent that is corrupted and that identifies you as Firefox 3.5.3

See: