Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My laptop upgrades and then returns to the earlier version of Firefox. It will not accept the upgrade. Why?

  • 4 replies
  • 2 have this problem
  • Last reply by cor-el

more options

I have Firefox set as my preferred browser. And, I have tried to upgrade a few times. Each time Firefox congratulates me on having done so but then when I open Firefox browser the next time it returns to the earlier version.

Chosen solution

Which security software (firewall, anti-virus) do you have?

Read this answer in context 👍 0

All Replies (4)

more options

you are fully updated, see your user agent : Mozilla/5.0 (Windows NT 5.1; rv:9.0.1) Gecko/20100101 Firefox/9.0.1

all you have to do is to set another page as the home page, see also more analytical cor-el reply here for more info.

thank you

more options

Chosen Solution

Which security software (firewall, anti-virus) do you have?

more options

F-Secure Client Security

more options

To which version does Firefox return?

You may also see this if the version doesn't change:

If you use the site as home page that previous Firefox 3 versions use as the home page then you can ignore the message about not using the latest Firefox version on that page.
Google no longer seems to maintain that page.
Current Firefox 4+ versions no longer use that Google website as the home page, but use the build-in about:home page as the home page.
Google assumes that you use an older Firefox version if you still visit that site and warns you that you use an older Firefox version and suggests to update.
You can use another page as the home page like about:home or or (iGoogle).