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bookmarks disappeared after upgrade

Posted

I recently had the 2012 virus and had to upgrade my OS after it was removed,due to systemic damage. Afterwards, everything worked fine, then I upgraded my firefox from 8 to 9. Now my bookmarks are GONE & all the articles relating to recovering them havent worked.I didnt get an opportunity to do a manual backup(json) before this occurred.HELP

I recently had the 2012 virus and had to upgrade my OS after it was removed,due to systemic damage. Afterwards, everything worked fine, then I upgraded my firefox from 8 to 9. Now my bookmarks are GONE & all the articles relating to recovering them havent worked.I didnt get an opportunity to do a manual backup(json) before this occurred.HELP

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Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0) Gecko/20100101 Firefox/10.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17774 solutions 160751 answers
A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history. *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox *https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file