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Firefox crashes

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  • 41 have this problem
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anglerpd
anglerpd
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I upgraded from 3.6.something to 8.1. FF crashes on startup even in safe mode. So I tried 9.01, ame thing. There is no mozilla crash report window, just the Windows crash report. Pasted below: 

 Problem signature:
 Problem Event Name:	BEX
 Application Name:	firefox.exe
 Application Version:	9.0.1.4371
 Application Timestamp:	4ef15e74
 Fault Module Name:	StackHash_1693
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Offset:	748fc9f1
 Exception Code:	c0000005
 Exception Data:	00000008
 OS Version:	6.1.7601.2.1.0.256.4
 Locale ID:	1033
 Additional Information 1:	1693
 Additional Information 2:	1693d5eb818b3e3bca6f64cb0c9445a4
 Additional Information 3:	42f3
 Additional Information 4:	42f3821d6c2b554cc3ca70e7c166339a

Its not always the same: Problem signature: 

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	9.0.1.4371
 Application Timestamp:	4ef15e74
 Fault Module Name:	mozmolt0.dll
 Fault Module Version:	7.0.1.151
 Fault Module Timestamp:	4b1d8f7f
 Exception Code:	c0000005
 Exception Offset:	0000138e
 OS Version:	6.1.7601.2.1.0.256.4
 Locale ID:	1033
 Additional Information 1:	79ae
 Additional Information 2:	79aec7c48b4bd661bc11743e9d3e12da
 Additional Information 3:	e43b
 Additional Information 4:	e43b1c15bfe36b3c41e0ce90970e0039
I upgraded from 3.6.something to 8.1. FF crashes on startup even in safe mode. So I tried 9.01, ame thing. There is no mozilla crash report window, just the Windows crash report. Pasted below: Problem signature: Problem Event Name: BEX Application Name: firefox.exe Application Version: 9.0.1.4371 Application Timestamp: 4ef15e74 Fault Module Name: StackHash_1693 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 748fc9f1 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7601.2.1.0.256.4 Locale ID: 1033 Additional Information 1: 1693 Additional Information 2: 1693d5eb818b3e3bca6f64cb0c9445a4 Additional Information 3: 42f3 Additional Information 4: 42f3821d6c2b554cc3ca70e7c166339a Its not always the same: Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 9.0.1.4371 Application Timestamp: 4ef15e74 Fault Module Name: mozmolt0.dll Fault Module Version: 7.0.1.151 Fault Module Timestamp: 4b1d8f7f Exception Code: c0000005 Exception Offset: 0000138e OS Version: 6.1.7601.2.1.0.256.4 Locale ID: 1033 Additional Information 1: 79ae Additional Information 2: 79aec7c48b4bd661bc11743e9d3e12da Additional Information 3: e43b Additional Information 4: e43b1c15bfe36b3c41e0ce90970e0039