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Firefox crashes

  • 2 replies
  • 3 have this problem
  • Last reply by Elle8

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Hello

I tried to open Mozilla and it crashed. I then uninstalled and reinstalled (I've done this twice). It still crashes and does not open in safe mode.

This is the crash ID: bp-e5150a8e-e384-4194-9808-0c8862111217

Can anyone help please?

Thanks

Chosen solution

Your crash report indicates that Roboform may be the cause of the crashing.

Roboform
Update Roboform to the current version

Also see --> https://support.mozilla.com/en-US/kb/Add-ons%20are%20disabled%20after%20updating%20Firefox


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

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All Replies (2)

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Chosen Solution

Your crash report indicates that Roboform may be the cause of the crashing.

Roboform
Update Roboform to the current version

Also see --> https://support.mozilla.com/en-US/kb/Add-ons%20are%20disabled%20after%20updating%20Firefox


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Modified by SafeBrowser

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Excellent. This has solved it.