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It asked for a master pass word. I typed one in now it won't accept it.

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  • Last reply by mluna

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I went to the sync trying to get set up to sync with my android phone. Tried to set a master password. Typed in xxxxxxxx#### twice hit enter. Then tried to add device. Asked for pass word. I typed it in and it will not go. Dunno what I did wrong.

I went to the sync trying to get set up to sync with my android phone. Tried to set a master password. Typed in xxxxxxxx#### twice hit enter. Then tried to add device. Asked for pass word. I typed it in and it will not go. Dunno what I did wrong.

Modified by cor-el

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Hi,

Maybe this article about master password on mobile will help? https://support.mozilla.com/en-US/kb/protecting-stored-passwords-mobile

It explains how to stop using master password or reset it.

Thanks, Michelle