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Google (gmail) and some web sites 'see' an old version of firefox on my system. Why?

Posted

Gmail and some web sites tell me that I am using an old unsupported version of firefox even though I have release 8.1.0. I have uninstalled firefox from windows and re-installed using safari I still get this message, it has migrated to web sites I use like At&t ( my cell phone provider) how and why is this possable.

Additional System Details

This happened

Every time Firefox opened

This started when...

not sure

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.0 r1
  • Google Update
  • GEPlugin
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.5"
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 12.0.1.647
  • CouponNetwork Coupon Activator
  • Unity Player 3.3.0f4
  • getplusplusadobe162100
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620
  • SOE Web Installer
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.8) Gecko/2009032609 Firefox/3.0.8 FBSMTWB

More Information

Application Basics
Name
Firefox
Version
8.0.1
User Agent
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.8) Gecko/2009032609 Firefox/3.0.8 FBSMTWB
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Extensions
Name
Version
Enabled
ID
AVG Safe Search
12.0.0.1865
true
{1E73965B-8B48-48be-9C8D-68B920ABC1C4}
Zynga Community Toolbar
3.8.1.0
true
{7b13ec3e-999a-4b70-b9cb-2617b8323822}
HP Smart Web Printing
4.60
false
smartwebprinting@hp.com
Norton Safe Web Lite Toolbar
1.2.0
false
{203FB6B2-2E1E-4474-863B-4C483ECCE78E}
RealPlayer Browser Record Plugin
14.0.3
false
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
SOE Web Installer
1.0.3.148
false
{000F1EA4-5E08-4564-A29B-29076F63A37A}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage_override.buildID
20111120135848
browser.startup.homepage_override.mstone
rv:8.0.1
dom.ipc.plugins.enabled.npmywebs.dll
false
dom.ipc.plugins.timeoutSecs
-1
dom.max_script_run_time
0
extensions.lastAppVersion
8.0.1
general.useragent.override
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.8) Gecko/2009032609 Firefox/3.0.8 FBSMTWB
gfx.blacklist.direct2d
2
gfx.blacklist.layers.direct3d10
2
gfx.blacklist.layers.direct3d10-1
2
keyword.URL
chrome://browser-region/locale/region.properties
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1323270662
places.history.expiration.transient_current_max_pages
24117
places.last_vacuum
1300663006
print.print_printer
HP Photosmart C4600 series
print.printer_HP_Deskjet_F4100_series.print_bgcolor
false
print.printer_HP_Deskjet_F4100_series.print_bgimages
false
print.printer_HP_Deskjet_F4100_series.print_command
print.printer_HP_Deskjet_F4100_series.print_downloadfonts
false
print.printer_HP_Deskjet_F4100_series.print_edge_bottom
0
print.printer_HP_Deskjet_F4100_series.print_edge_left
0
print.printer_HP_Deskjet_F4100_series.print_edge_right
0
print.printer_HP_Deskjet_F4100_series.print_edge_top
0
print.printer_HP_Deskjet_F4100_series.print_evenpages
true
print.printer_HP_Deskjet_F4100_series.print_footercenter
print.printer_HP_Deskjet_F4100_series.print_footerleft
&PT
print.printer_HP_Deskjet_F4100_series.print_footerright
&D
print.printer_HP_Deskjet_F4100_series.print_headercenter
print.printer_HP_Deskjet_F4100_series.print_headerleft
&T
print.printer_HP_Deskjet_F4100_series.print_headerright
&U
print.printer_HP_Deskjet_F4100_series.print_in_color
true
print.printer_HP_Deskjet_F4100_series.print_margin_bottom
0.5
print.printer_HP_Deskjet_F4100_series.print_margin_left
0.5
print.printer_HP_Deskjet_F4100_series.print_margin_right
0.5
print.printer_HP_Deskjet_F4100_series.print_margin_top
0.5
print.printer_HP_Deskjet_F4100_series.print_oddpages
true
print.printer_HP_Deskjet_F4100_series.print_orientation
0
print.printer_HP_Deskjet_F4100_series.print_pagedelay
500
print.printer_HP_Deskjet_F4100_series.print_paper_data
1
print.printer_HP_Deskjet_F4100_series.print_paper_height
11.00
print.printer_HP_Deskjet_F4100_series.print_paper_size_type
0
print.printer_HP_Deskjet_F4100_series.print_paper_size_unit
0
print.printer_HP_Deskjet_F4100_series.print_paper_width
8.50
print.printer_HP_Deskjet_F4100_series.print_reversed
false
print.printer_HP_Deskjet_F4100_series.print_scaling
1.00
print.printer_HP_Deskjet_F4100_series.print_shrink_to_fit
true
print.printer_HP_Deskjet_F4100_series.print_to_file
false
print.printer_HP_Deskjet_F4100_series.print_unwriteable_margin_bottom
0
print.printer_HP_Deskjet_F4100_series.print_unwriteable_margin_left
0
print.printer_HP_Deskjet_F4100_series.print_unwriteable_margin_right
0
print.printer_HP_Deskjet_F4100_series.print_unwriteable_margin_top
0
print.printer_HP_Photosmart_C4600_series.print_bgcolor
false
print.printer_HP_Photosmart_C4600_series.print_bgimages
false
print.printer_HP_Photosmart_C4600_series.print_command
print.printer_HP_Photosmart_C4600_series.print_downloadfonts
false
print.printer_HP_Photosmart_C4600_series.print_edge_bottom
0
print.printer_HP_Photosmart_C4600_series.print_edge_left
0
print.printer_HP_Photosmart_C4600_series.print_edge_right
0
print.printer_HP_Photosmart_C4600_series.print_edge_top
0
print.printer_HP_Photosmart_C4600_series.print_evenpages
true
print.printer_HP_Photosmart_C4600_series.print_footercenter
print.printer_HP_Photosmart_C4600_series.print_footerleft
&PT
print.printer_HP_Photosmart_C4600_series.print_footerright
&D
print.printer_HP_Photosmart_C4600_series.print_headercenter
print.printer_HP_Photosmart_C4600_series.print_headerleft
&T
print.printer_HP_Photosmart_C4600_series.print_headerright
&U
print.printer_HP_Photosmart_C4600_series.print_in_color
true
print.printer_HP_Photosmart_C4600_series.print_margin_bottom
0.5
print.printer_HP_Photosmart_C4600_series.print_margin_left
0.5
print.printer_HP_Photosmart_C4600_series.print_margin_right
0.5
print.printer_HP_Photosmart_C4600_series.print_margin_top
0.5
print.printer_HP_Photosmart_C4600_series.print_oddpages
true
print.printer_HP_Photosmart_C4600_series.print_orientation
0
print.printer_HP_Photosmart_C4600_series.print_page_delay
50
print.printer_HP_Photosmart_C4600_series.print_pagedelay
500
print.printer_HP_Photosmart_C4600_series.print_paper_data
1
print.printer_HP_Photosmart_C4600_series.print_paper_height
11.00
print.printer_HP_Photosmart_C4600_series.print_paper_size_type
0
print.printer_HP_Photosmart_C4600_series.print_paper_size_unit
0
print.printer_HP_Photosmart_C4600_series.print_paper_width
8.50
print.printer_HP_Photosmart_C4600_series.print_reversed
false
print.printer_HP_Photosmart_C4600_series.print_scaling
1.00
print.printer_HP_Photosmart_C4600_series.print_shrink_to_fit
false
print.printer_HP_Photosmart_C4600_series.print_to_file
false
print.printer_HP_Photosmart_C4600_series.print_unwriteable_margin_bottom
0
print.printer_HP_Photosmart_C4600_series.print_unwriteable_margin_left
0
print.printer_HP_Photosmart_C4600_series.print_unwriteable_margin_right
0
print.printer_HP_Photosmart_C4600_series.print_unwriteable_margin_top
0
privacy.cpd.cookies
false
privacy.cpd.downloads
false
privacy.cpd.formdata
false
privacy.cpd.history
false
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Vendor ID
8086
Device ID
2562
Adapter RAM
Unknown
Adapter Drivers
ialmrnt5
Driver Version
6.14.10.4342
Driver Date
6-21-2005
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
Unknown
WebGL Renderer
false
GPU Accelerated Windows
0/1

the-edmeister
  • Top 10 Contributor
  • Moderator
3198 solutions 24426 answers

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.8) Gecko/2009032609 Firefox/3.0.8 FBSMTWB

Your UserAgent string in Firefox is messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox