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A number of sites say I still have an old version of Firefox after I have upgraded

Posted

I have upgraded to to Firefox 8.0.1 but a number of sites including Googmail think I have an old version. On this site I get warnings about having 3.6 which is about to have its support discontinued but I stopped using 3.6 years ago.

Opening the "educated guesses" section below it thinks i have Firefox 3.5.7 and Windows XP when I actually have Firefox 8.0.1 and Windows 7. Hmmmm :)

I have upgraded to to Firefox 8.0.1 but a number of sites including Googmail think I have an old version. On this site I get warnings about having 3.6 which is about to have its support discontinued but I stopped using 3.6 years ago. Opening the "educated guesses" section below it thinks i have Firefox 3.5.7 and Windows XP when I actually have Firefox 8.0.1 and Windows 7. Hmmmm :)

Chosen solution

Your UserAgent string in Firefox is messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

Read this answer in context 2

Additional System Details

This happened

Every time Firefox opened

This started when...

I upgraded recently

Installed Plug-ins

  • Shockwave Flash 11.1 r102
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • iTunes Detector Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.5"
  • Winamp Application Detector
  • Foxit Reader Plug-In For Firefox and Netscape
  • Windows Activation Technologies Plugin for Mozilla
  • np-mswmp
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 (.NET CLR 3.5.30729) FBSMTWB

More Information

the-edmeister
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5395 solutions 40094 answers

Chosen Solution

Your UserAgent string in Firefox is messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

Your UserAgent string in Firefox is messed up by another program that you installed. <br /> [http://en.wikipedia.org/wiki/User_Agent] type '''about:config''' in the URL bar and hit Enter <br /> ''If you see the warning, you can confirm that you want to access that page.'' <br /> Filter = '''general.useragent.''' <br /> Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset'''''. <br /> Then restart Firefox

Question owner

the-edmeister: Thank you very much. That has done the trick :-)

the-edmeister: Thank you very much. That has done the trick :-)