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I can't open firefox. A window pops up and tells me firefox crashed. I restarted, scanned for viruses and did my comp updates.

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  • 1 has this problem
  • Last reply by sctl

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This all happened when the batterty on my laptop died and firefox closed unepexdidly

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Try running Firefox in safe mode first and see if the problem persists. If it does, then the problem may be either a corrupted program installation or a corrupted profile. If you lost power during an installation you likely have a corrupted installation and should remove the program and re-install. Clear out your Windows user profile temporary folder first.