Firefox wont display search results on certain engines (Google, yahoo). IE works fine and Bing also displays
For the past 2 days, Firefox wont display search results on Google or Yahoo. Tried Bing it worked fine, tried Internet Explorer and it worked fine. All that gets displayed is a blank page, no errors or anything like that.
Additional System Details
- Shockwave Flash 11.1 r102
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
- DivX VOD Helper Plug-in
- DivX Web Player version 18.104.22.168
- Pando Web Plugin
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- iTunes Detector Plug-in
- Adobe Shockwave for Director Netscape plug-in, version 11.5
- Adobe PDF Plug-In For Firefox and Netscape
- Office Plugin for Netscape Navigator
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0.1) Gecko/20100101 Firefox/8.0.1
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
Tried your advice with no avail. Also Bing stopped searching as well???? I uninstalled Firefox and reinstalled with no resolution.
Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
- http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
I have trendmicro and webroot spysweeper installed currently. will any of those you recommended disrupt my current anti-virus?