Firefox will not open. It says Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. I have restarted my computer multiple times
Help please
Help please
All Replies (1)
Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.
NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.
- Stop the Firefox process:
- Mozillazine - Kill application
- Windows 7 users click here
- Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
- Why Firefox may hang:
- Firefox hangs (see Hang at exit)
- Firefox hangs (Mozillazine) (see Hang at exit and Closing Firefox properly)
- Firefox is already running but is not responding
- Use Firefox Safe Mode to find a problem with an Extension or Plugin:
- Don't check anything when entering Safe Mode, just continue
- If the problem does not occur in Safe Mode it is probably an Extension or Plugin causing the problem
- See:
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