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Firefox crashing and randomly closing itself..

Posted

Since last night, I've noticed that Firefox has randomly started closing at random points - it's not particular with any one website or anything, it just keeps either crashing or just randomly closing itself - and not allowing me to open up another browser until I end the process using Task Manager. I was using an older version of the browser up until about an half an hour or so ago - I updated, hoping that it would fix the problem but have had no luck. I also tried running safe mode but the crashes occurred then too.

Since last night, I've noticed that Firefox has randomly started closing at random points - it's not particular with any one website or anything, it just keeps either crashing or just randomly closing itself - and not allowing me to open up another browser until I end the process using Task Manager. I was using an older version of the browser up until about an half an hour or so ago - I updated, hoping that it would fix the problem but have had no luck. I also tried running safe mode but the crashes occurred then too.

Additional System Details

Crash ID

bp-28cd06a8-0628-46ef-9c65-af6e92111130

Installed Plug-ins

  • Shockwave Flash 10.3 r183
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • 6.0.12.69
  • npdivxplayerplugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • Provides additional functionality on Facebook. See our web site for details.
  • DivX Web Player version 2.0.3.4
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:8.0.1) Gecko/20100101 Firefox/8.0.1

More Information

Application Basics
Name
Firefox
Version
8.0.1
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:8.0.1) Gecko/20100101 Firefox/8.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Extensions
Name
Version
Enabled
ID
Java Quick Starter
1.0
false
jqs@sun.com
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Norton IPS
3.0
false
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
Norton Toolbar
2010.9.0.6
false
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Plusmedia uk Community Toolbar
3.6.0.10
false
{193d7001-bd9f-48c2-b5c7-69775aa2201d}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.buildID
20111120135848
browser.startup.homepage_override.mstone
rv:8.0.1
extensions.lastAppVersion
8.0.1
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729)
keyword.URL
http://www.plusnetwork.com/?sp=addr&q=
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
53666
places.last_vacuum
1321706816
print.print_printer
Canon iP4200
print.printer_Canon_iP4200.print_bgcolor
false
print.printer_Canon_iP4200.print_bgimages
false
print.printer_Canon_iP4200.print_command
print.printer_Canon_iP4200.print_downloadfonts
false
print.printer_Canon_iP4200.print_edge_bottom
0
print.printer_Canon_iP4200.print_edge_left
0
print.printer_Canon_iP4200.print_edge_right
0
print.printer_Canon_iP4200.print_edge_top
0
print.printer_Canon_iP4200.print_evenpages
true
print.printer_Canon_iP4200.print_footercenter
print.printer_Canon_iP4200.print_footerleft
&PT
print.printer_Canon_iP4200.print_footerright
&D
print.printer_Canon_iP4200.print_headercenter
print.printer_Canon_iP4200.print_headerleft
&T
print.printer_Canon_iP4200.print_headerright
&U
print.printer_Canon_iP4200.print_in_color
true
print.printer_Canon_iP4200.print_margin_bottom
0.5
print.printer_Canon_iP4200.print_margin_left
0.5
print.printer_Canon_iP4200.print_margin_right
0.5
print.printer_Canon_iP4200.print_margin_top
0.5
print.printer_Canon_iP4200.print_oddpages
true
print.printer_Canon_iP4200.print_orientation
0
print.printer_Canon_iP4200.print_pagedelay
500
print.printer_Canon_iP4200.print_paper_data
1
print.printer_Canon_iP4200.print_paper_height
11.00
print.printer_Canon_iP4200.print_paper_size_type
0
print.printer_Canon_iP4200.print_paper_size_unit
1
print.printer_Canon_iP4200.print_paper_width
8.50
print.printer_Canon_iP4200.print_reversed
false
print.printer_Canon_iP4200.print_scaling
1.00
print.printer_Canon_iP4200.print_shrink_to_fit
true
print.printer_Canon_iP4200.print_to_file
false
print.printer_Canon_iP4200.print_unwriteable_margin_bottom
0
print.printer_Canon_iP4200.print_unwriteable_margin_left
0
print.printer_Canon_iP4200.print_unwriteable_margin_right
0
print.printer_Canon_iP4200.print_unwriteable_margin_top
0
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.sessions
false
privacy.cpd.cookies
false
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_entering_weak
false
security.warn_entering_weak.show_once
false
security.warn_viewing_mixed
false
security.warn_viewing_mixed.show_once
false
Graphics
Adapter Description
NVIDIA GeForce FX 5200 (Microsoft Corporation)
Vendor ID
10de
Device ID
0322
Adapter RAM
Unknown
Adapter Drivers
nv4_disp
Driver Version
5.6.7.3
Driver Date
4-7-2004
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
Unknown
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
GPU Accelerated Windows
0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.

Swarnava Sengupta 481 solutions 3193 answers

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

Create a new profile as a test to check if your current profile is causing the problems. See "Basic Troubleshooting: Make a new profile": * https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems. If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files. See: * http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox See: * http://kb.mozillazine.org/Firefox_crashes * https://support.mozilla.com/kb/Firefox+crashes * https://support.mozilla.com/en-US/kb/latest-firefox-issues