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Youtube is giving me problems when using Firefox. The player gives me no response its only a black screen with no buffering bar.

Posted

Youtube player doesnt load and doesnt give any response at all for that matter. This problem is only occuring on Firefox.

Chosen solution

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


Try to disable the hardware acceleration in the Flash Player.

See:

Flash "Display settings" window:

Read this answer in context 2

Additional System Details

Sites Affected

http://www.youtube.com/watch?v=j5-yKhDd64s&ob=av3e

Installed Plug-ins

  • Shockwave Flash 11.1 r102
  • Cooliris embedded in a tab

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0.1) Gecko/20100101 Firefox/8.0.1

More Information

Application Basics
Name
Firefox
Version
8.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0.1) Gecko/20100101 Firefox/8.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Extensions
Name
Version
Enabled
ID
Adblock Plus
1.3.10
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
CoolChaser Layouts Auto Insert
1.300.395
true
{a2880346-35bb-45bb-9190-eedb49c132c5}
Cooliris
1.12.3.53363
true
piclens@cooliris.com
DownloadHelper
4.9.7
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
FlashGot
1.3.4
true
{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}
InvisibleHand
3.3.4
true
canitbecheaper@trafficbroker.co.uk
LivingPlay TextLinks
1.0.0
true
textlinks@lplay.com
ShopToWin6
1.0.29
true
{e68d0d96-5f18-496c-87f2-c0d521d78fbe}
Smart Suggestor
1.0.21
true
{3628D7BD-FD0D-47b8-8C8B-865CEB7DD779}
Test Pilot
1.2
true
testpilot@labs.mozilla.com
AVG Safe Search
10.0.0.1410
false
{1E73965B-8B48-48be-9C8D-68B920ABC1C4}
DivX HiQ
2.1.1.94
false
{6904342A-8307-11DF-A508-4AE2DFD72085}
DivX Plus Web Player HTML5 <video>
2.1.1.94
false
{23fcfd51-4958-4f00-80a3-ae97e717ed8b}
fbdownloader
1.0.2
false
fbdownloader@KMcore
NoScript
2.2.1
false
{73a6fe31-595d-460b-a920-fcc0f8843232}
Quixley_v3b Community Toolbar
3.8.0.8
false
{e556aea1-20ae-459a-b3ac-ddd35fb19efa}
RealPlayer Browser Record Plugin
14.0.7
false
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
SocialRibbons
1.300.396
false
{0b9cd8dd-0f8a-98b4-51b3-2a4c4297fb2d}
SocialRibbons LP 1
1.300.371
false
{6e6347bc-3cf0-aa94-8d40-b0f3e4b41e92}
WindowShopper
1.2.0.13
false
superfish@superfish.com
Zynga Community Toolbar
3.8.0.8
false
{7b13ec3e-999a-4b70-b9cb-2617b8323822}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.smartBookmarksVersion
2
browser.startup.homepage
google.com
browser.startup.homepage_override.buildID
20111120135848
browser.startup.homepage_override.mstone
rv:8.0.1
dom.ipc.plugins.enabled.npcoolirisplugin.dll
false
extensions.lastAppVersion
8.0.1
font.size.variable.x-western
14
general.useragent.extra.firefox
Firefox/3.6.16 XF_mmhpset
gfx.direct2d.disabled
true
layers.acceleration.disabled
true
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1322597231
places.history.expiration.transient_current_max_pages
152985
places.last_vacuum
1311576532
print.print_printer
Lexmark 2400 Series
print.printer_Lexmark_2400_Series.print_bgcolor
false
print.printer_Lexmark_2400_Series.print_bgimages
false
print.printer_Lexmark_2400_Series.print_command
print.printer_Lexmark_2400_Series.print_downloadfonts
false
print.printer_Lexmark_2400_Series.print_edge_bottom
0
print.printer_Lexmark_2400_Series.print_edge_left
0
print.printer_Lexmark_2400_Series.print_edge_right
0
print.printer_Lexmark_2400_Series.print_edge_top
0
print.printer_Lexmark_2400_Series.print_evenpages
true
print.printer_Lexmark_2400_Series.print_footercenter
print.printer_Lexmark_2400_Series.print_footerleft
&PT
print.printer_Lexmark_2400_Series.print_footerright
&D
print.printer_Lexmark_2400_Series.print_headercenter
print.printer_Lexmark_2400_Series.print_headerleft
&T
print.printer_Lexmark_2400_Series.print_headerright
&U
print.printer_Lexmark_2400_Series.print_in_color
true
print.printer_Lexmark_2400_Series.print_margin_bottom
0.5
print.printer_Lexmark_2400_Series.print_margin_left
0.5
print.printer_Lexmark_2400_Series.print_margin_right
0.5
print.printer_Lexmark_2400_Series.print_margin_top
0.5
print.printer_Lexmark_2400_Series.print_oddpages
true
print.printer_Lexmark_2400_Series.print_orientation
0
print.printer_Lexmark_2400_Series.print_page_delay
50
print.printer_Lexmark_2400_Series.print_pagedelay
500
print.printer_Lexmark_2400_Series.print_paper_data
1
print.printer_Lexmark_2400_Series.print_paper_height
11.00
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0
print.printer_Lexmark_2400_Series.print_paper_size_unit
0
print.printer_Lexmark_2400_Series.print_paper_width
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print.printer_Lexmark_2400_Series.print_reversed
false
print.printer_Lexmark_2400_Series.print_scaling
1.00
print.printer_Lexmark_2400_Series.print_shrink_to_fit
true
print.printer_Lexmark_2400_Series.print_to_file
false
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0
print.printer_Lexmark_2400_Series.print_unwriteable_margin_left
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print.printer_Lexmark_2400_Series.print_unwriteable_margin_top
0
print.printer_PDF_Complete.print_bgcolor
false
print.printer_PDF_Complete.print_bgimages
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print.printer_PDF_Complete.print_command
print.printer_PDF_Complete.print_downloadfonts
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print.printer_PDF_Complete.print_edge_right
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print.printer_PDF_Complete.print_evenpages
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print.printer_PDF_Complete.print_footercenter
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&PT
print.printer_PDF_Complete.print_footerright
&D
print.printer_PDF_Complete.print_headercenter
print.printer_PDF_Complete.print_headerleft
&T
print.printer_PDF_Complete.print_headerright
&U
print.printer_PDF_Complete.print_in_color
true
print.printer_PDF_Complete.print_margin_bottom
0.5
print.printer_PDF_Complete.print_margin_left
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print.printer_PDF_Complete.print_margin_right
0.5
print.printer_PDF_Complete.print_margin_top
0.5
print.printer_PDF_Complete.print_oddpages
true
print.printer_PDF_Complete.print_orientation
0
print.printer_PDF_Complete.print_pagedelay
500
print.printer_PDF_Complete.print_paper_data
1
print.printer_PDF_Complete.print_paper_height
11.00
print.printer_PDF_Complete.print_paper_size_type
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print.printer_PDF_Complete.print_paper_size_unit
0
print.printer_PDF_Complete.print_paper_width
8.50
print.printer_PDF_Complete.print_reversed
false
print.printer_PDF_Complete.print_scaling
1.00
print.printer_PDF_Complete.print_shrink_to_fit
true
print.printer_PDF_Complete.print_to_file
false
print.printer_PDF_Complete.print_unwriteable_margin_bottom
0
print.printer_PDF_Complete.print_unwriteable_margin_left
0
print.printer_PDF_Complete.print_unwriteable_margin_right
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print.printer_PDF_Complete.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
3
security.csp.enable
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Radeon HD 4200
Vendor ID
1002
Device ID
9710
Adapter RAM
256
Adapter Drivers
aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
Driver Version
8.733.0.0
Driver Date
5-11-2010
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
Unknown
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
DirectWrite Enabled
false (6.1.7601.17563)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
GPU Accelerated Windows
0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.

finitarry 157 solutions 2175 answers

Try uninstalling Flash and reinstalling it. You are using the non-IE version without active-X, right?

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

Chosen Solution

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


Try to disable the hardware acceleration in the Flash Player.

See:

Flash "Display settings" window:

Helpful Reply

I thank all of you who replied and cor-el helped me find the solution. For those of you who are experiencing this same problem its probably caused by an extension. For me the problem was AD BLOCK EXTENSION so i removed it and youtube started working properly.

Steve88 0 solutions 1 answers

Helpful Reply

I also found it was Ad Block Plus. I'd blocked an embedded Youtube video from another page which subsequently blocked all Youtube videos.

I disabled Ad blocking rule - ||s.ytimg.com/yt/swfbin/*

Youtube now plays videos again.

Hope this helps.

Modified by Steve88

Weddall 0 solutions 3 answers

Same problem - rooted in adblock. I'm on OSX 10.6.8. How I fixed it - When I was on the youtube site I opened Adblock preferences to notify me when a site wanted to access my computer then allowed youtube s.ytimg access which prompted adblock to ask if I wanted to grant access to www.youtube.com. I agreed and presto (after a day of updating plug-ins, replacing every program including firefox and quicktime and silverlight and Flip4mac and flashplayer and reconnecting them all manually, then renewing the pluginreg.dat file in my browser profile folio - all to no avail) I get YouTube player back - with the ADS THAT I NEVER HAD BEFORE!!

I could also have just changed my preferences in Adblock when I was on the YouTube site to allow the site access. You don't have to disable Adblock.

Now is there something changed in Adblock that cuts across basic youtube operation or is there (more likely) something new in YouTube script that links the player intrinsically with the ads so you cannot get one without the other?

Mozilla Adblock developers, good geniuses - get a brainwave PLEASE get rid of the infernal ads. There's a good reason we don't use the other browsers. You are on our side - aren't you?

Modified by Weddall

shop99er 0 solutions 1 answers

I don't have Adblock, and all I'm getting from youtube is black screens.