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My Norton Tool Bar became deleted somehow. I need it so my Norton Internet Security Auto Fill feature will work. How do I get this back on the menu bar?

Posted

My Firefox Browser page use to have a Norton Safe Search Bar within the tool bar area. It has to be active thereon otherwise the Auto Fill feature of Passwords for websites I visit - which require my user name AND password - will not be filled in automatically by the Norton Internet Security 2011 software that I have on my computer. My Question: HOW do I get that Norton Search Bar back on my Firefox Browser Page?

Chosen solution

I use Norton 360 as well and had to enable the two Norton add-ons (see below) when I upgraded to Firefox 8.0:

  • Norton Toolbar 2011.7.3.6; and
  • Symantec IPS 3.2.

In your case as well, since you've used it before, the add-ons may still be installed, you just need to enable them, like I had to do. Firefox 8.0 automatically disables add-ons.

To see if the above add-ons are still installed, you can:

  • go to \Firefox\Add-ons;
  • click on Extensions;

...and you should find them there. If not, you will have to install them. You can use the links that Swarnava and the-edmeister have provided above.

Read this answer in context 10

Additional System Details

This happened

Just once or twice

This started when...

Norton software message popped up on my screen saying it wanted to change/modify my Firefox Browser. I didn't click yes. Instead I clicked on the "X" in the upper right hand corner.

Installed Plug-ins

  • Shockwave Flash 11.1 r102
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:8.0.1) Gecko/20100101 Firefox/8.0.1

More Information

I have contacted Norton twice, but they have not yet been able to help me.
I deleted Firefox software and reinstalled it. But I have been unable to get that Norton Search Bar back on the home page of my Firefox browser; and I DO NOT remember HOW I got it in the first time I downloaded (started using) Mozilla Firefox Browser.

the-edmeister
  • Top 10 Contributor
  • Moderator
3195 solutions 24389 answers

You may need to update to a 2012 version of NIS to get Firefox 8 compatibility.

http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-8-Support-for-Norton-Toolbar/td-p/581516

AJ Godinho 31 solutions 125 answers

Chosen Solution

I use Norton 360 as well and had to enable the two Norton add-ons (see below) when I upgraded to Firefox 8.0:

  • Norton Toolbar 2011.7.3.6; and
  • Symantec IPS 3.2.

In your case as well, since you've used it before, the add-ons may still be installed, you just need to enable them, like I had to do. Firefox 8.0 automatically disables add-ons.

To see if the above add-ons are still installed, you can:

  • go to \Firefox\Add-ons;
  • click on Extensions;

...and you should find them there. If not, you will have to install them. You can use the links that Swarnava and the-edmeister have provided above.

Question owner

Thanks! I did what you suggested and my Norton Toolbar is again active and the Auto Fill feature is working again. Thanks for your help!

Pandy_Yang 0 solutions 1 answers

Helpful Reply

I had the same problem before, but i figured it out. This answer might be a bit late now....

           1. Open the Norton program.
           2. Scroll under PC protection and select Run Live Update
           3. Repeat step 2 until there isn't anymore updates available.
           4. Restart the PC
           5. Open Firefox browser
           6. If the toolbar isn't there, press Ctrl+shift+A
           7. Under extensions enable the Norton toolbar.

Question owner

Thanks for your reply, Pandy_Yang. The problem was resolved - everything is working okay.

Luv2Cruise

Music Mom 0 solutions 1 answers

Thank you so much for your answer to the Norton Toolbar Problem. Your post should be #1 on the list of fix's. Thanks again yours was the only one that worked for me.

Modified by Music Mom